MBA383 Three Software Options to Handle Customer Support Emails

The $100 MBA Show

Omar Zenhom

Careers, Entrepreneurship, Business, Marketing

4.9 • 1.2K Ratings

🗓️ 17 September 2015

⏱️ 14 minutes

🔗️ Recording | iTunes | RSS

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Summary

Customer Service is a huge part of your business. You need to have a great system in place to manage, to organize and to track your customer service emails. This will make managing customer service a lot easier for you and will allow you to focus on other important things in your business. In this lesson, we will share with you three options when it comes to customer service email software that will do the job and do it well, depending on your budget and needs. Let’s know what they are. Press play!

Transcript

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0:00.0	Heyo!
0:10.0	Welcome to the $100 MBA show!
0:12.0	The podcast has focused on making your business better
0:15.7	without the useless banter with our daily 10 minute business lessons for the
0:19.7	real world I'm your host your coach your teacher Omar at home I'm your host, your coach, your teacher Omar at home. I'm also the co-founder of
0:25.6	the $100 MBA, a complete business training and community online. Make sure you
0:30.8	check out our free course on idea validation over at 100 MBA.net.
0:35.0	Got a whole bunch of freebies free there and in today's lesson you will learn
0:39.0	three software options to handle customer support emails.
0:43.6	Whether you're selling products, services,
0:45.8	a course, software, and ebook,
0:48.5	when you sell these products,
0:49.6	when you sell these items,
0:50.6	when you sell these services,
0:52.0	you're selling them to people and people have questions and
0:54.5	people need help and they need support whether it's before the sale or after the
0:58.8	sale and in today's lesson I will share with you three options when it comes to software that will make it
1:05.1	a lot easier for you to manage to organize to track your customer service emails.
1:11.9	I've tried each of these three options myself so let's get
1:14.8	into it guys let's get down to business.
1:17.0	Today's episode of the $100 MBA show is sponsored by Braintree.
1:26.0	If you're working on a mobile app and you're looking for a simple payment solution,
	...

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