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The $100 MBA Show

MBA2678 Q&A Wednesday: Why Do My Customers Seem Very Interested But Don't Buy?

The $100 MBA Show

Omar Zenhom

Careers, Entrepreneurship, Business, Marketing

4.91.2K Ratings

🗓️ 17 September 2025

⏱️ 12 minutes

🧾️ Download transcript

Summary

Getting polite interest but no actual sales? It’s one of the most frustrating parts of running a business- when people seem genuinely curious, ask great questions, and then… vanish. If you’ve been stuck in that limbo, this episode is for you.

Transcript

Click on a timestamp to play from that location

0:00.0

Ever have a customer say I'm super interested, only they never buy?

0:03.7

It's frustrating, right?

0:04.8

Today, I'm going to be answering Brenda's question here on Q&A Wednesday.

0:09.0

That question is, why do my customers seem very interested, but don't buy?

0:14.2

Today, we're going to unpack why this happens and what you can do about it.

0:18.1

We're going to make sure you have a game plan so that you convert more interested buyers into customers.

0:24.8

Let's get into it.

0:31.8

Welcome back to the $100 MBA show.

0:34.1

I'm your host, Omar Zen Home,

0:35.5

where I deliver practical business lessons three

0:37.7

times a week, Monday, Wednesday, and Friday to help you start, grow, and scale your business.

0:44.6

Before we jump in, can I get 30 seconds every time? We love guiding you on your business journey,

0:50.1

and we want to help even more people build their dream businesses and lives.

0:59.1

So if you could hit the follow button on this podcast app, it would be greatly appreciated.

1:03.2

It's completely free and it helps us out more than you know. Thanks.

1:05.9

First, let's define what's happening.

1:12.2

Brenda, people, when they say they're interested, it's not the same of having the intent to buy. Interest and intent are not the same thing. We have all said to something or to someone, that looks cool,

1:17.7

or I love this idea. But you never really pulled the trigger. Why? Because interest is cheap.

1:23.6

It costs the buyer nothing to say nice things. But buying, on the other hand, that costs money.

1:29.9

It also costs you trust, commitment, change, maybe even an embarrassment or fear of judgment

1:35.9

if things don't go right.

1:37.4

It's risky for them.

...

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