Heyo! Welcome to the $100 MBA show! No fluffs, just the good stuff with our practical business lessons.

I'm your host, your coach, your teacher Omar's in home, and in today's lesson you will learn

the real reason why your customers are unhappy.

Are you having a tough time getting real traction in your business?

Are you kind of getting your customers piecemeal one by one?

Or maybe you're dealing with really harsh reviews on Google or on TripAdvisor or Trust

Pilot or Kaptera or any other review site. Maybe your inbox is filled with complaints. Maybe your customer service team is your in

customer service team is flooded with angry customers and asking you how to deal with

and you're just a little bit lost why this is all happening.

Well today's episode is for you.

Even if you are not bombarded with complaints but you get a few complaints or a few

issues with customers and you wonder why you're going to get a lot out of

today's episode.

I'm going to break down the three main reasons why your customers are unhappy.

Yep, without even knowing your business, without even knowing what you do, this is really the root cause.

These three reasons are why you're dealing with these problems.

I've been running businesses for over two decades and through that long period of time I've been

taking notes I've been studying why customers can be unhappy what causes them to

be unhappy and I boiled it down to these three main reasons.

And if you work on these three areas,

you're gonna see your business turn around

and really start to grow.

...