MBA1244 Taking Control of Online Reviews

The $100 MBA Show

Omar Zenhom

Careers, Entrepreneurship, Business, Marketing

4.9 • 1.2K Ratings

🗓️ 16 April 2019

⏱️ 13 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

No matter what you do, your business will have a story. The question is: who’s writing it? Getting a handle on your business’s online narrative is key to protecting your brand. Whether your business is brick-and-mortar or strictly digital, you have an online reputation to protect. More and more, consumers rely on other consumers’ reviews to make their buying decisions.

Transcript

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0:00.0	Heyo! Welcome to the $100 MBA Show, your better business coach every day with our daily 10 minute business
0:15.0	lessons for the real world.
0:17.3	I'm your host, your coach, your teacher, Omar Zenholm.
0:20.6	I'm also the co-founder of the $100 MBA, a complete business training, and community online.
0:26.3	And in today's lesson you will learn how to take control of online reviews.
0:31.1	Whether you have a physical business like a cafe or a yoga studio or an online product or service, there's probably a place where somebody can leave you a review.
0:40.0	And often online reviews will dictate your business's narrative, what people think of your business, your brand, and what you have to offer.
0:47.5	So you have two options. You can either ignore online reviews and let the masses take control and affect your business and
0:54.4	brand or take control and be a part of the conversation and make sure that your
0:59.6	voice is heard and that the voice of your happy customers are heard as well.
1:04.0	In today's lesson, we're going to explore ways to make sure you're giving your business a fair shake when it comes to online reviews.
1:10.0	How to create a system to make sure you're on top of it all as well as how to deal with a nasty review
1:16.0	as the owner of your company as the founder and the leader. We get into all that in today's
1:20.8	lesson so let's get into it let's get down to business.
1:23.2	Today's episode of the hundred dollar MBA show is supported by
1:32.0	W.P.00.00.00. Show is supported by W.P. Engine, the best WordPress website solution.
1:36.4	How do we know?
1:37.4	Because the $100 a runs on W.P. Engine.
1:39.6	We love the reliability, their speed, their security, and their unbelievable customer support.
1:46.4	Real techs that know what they're talking about.
1:48.5	We've teamed up with W.P. Engine to get you an amazing discount.
1:51.6	Go to the special link 100 MBA.net
	...

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