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Marketing School - Digital Marketing and Online Marketing Tips

Maximizing Your Sales with Chatbots and Artificial Intelligence

Marketing School - Digital Marketing and Online Marketing Tips

Eric Siu and Neil Patel

Careers, Marketing, Business

4.61.4K Ratings

🗓️ 29 January 2023

⏱️ 5 minutes

🧾️ Download transcript

Summary

In episode #2354, Neil and Eric discuss maximizing your sales with chatbots and artificial intelligence. OpenAI (the founders of ChatGPT), are changing the face of artificial intelligence; tune in today to hear how you can use their developments to your advantage!  TIME-STAMPED SHOW NOTES: [00:20] Today’s topic: Maximizing Your Sales with Chatbots and Artificial Intelligence. [00:33] The power of chatbots. [01:15] Some of the main issues relating to chatbots. [01:35] How OpenAI is changing the artificial intelligence space.  [02:23] The benefits of using a chatbot. [03:35] Predictions for the future of chatbots. [03:20] That’s it for today! Don’t forget to rate, review and subscribe! [03:24] Go to https://marketingschool.io/live to learn more! Links Mentioned in Today’s Episode: Subscribe to our premium podcast (with tons of goodies!): https://www.marketingschool.io/pro Learn more about OpenAI here: https://openai.com/  Leave Some Feedback: What should we talk about next? Please let us know in the comments below Did you enjoy this episode? If so, please leave a short review. Connect with Us:  Neilpatel.com Quick Sprout  Growth Everywhere Single Grain Twitter @neilpatel  Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

Transcript

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0:00.0

Welcome to Marketing School, the only podcast that provides daily top-level marketing tips and strategies from entrepreneurs that practice what they preach and live what they teach.

0:11.5

Let's start leveling up your marketing knowledge with your

0:14.2

instructors Neil Patel and Eric Sue.

0:19.2

Today we are going to talk about how you can maximize your sales with chatbots and artificial intelligence.

0:27.0

Yeah, so we talked about this in a previous episode about chat gPT. What's really cool is one of our mutual friends,

0:35.5

Yeneva, he has a company called Nextiva. And I remember we were talking to him

0:40.6

years ago and he was just like, you know, one third of their sales is just made from people

0:45.2

going on the website buying themselves, one third is roughly from the phone number,

0:48.8

and one third is from chat. Chat at that time and still today it was responsible for a lot of his revenue.

0:55.6

And you're talking about a multi-billion dollar company. I think they raised

0:59.1

$200 million from Goldman Sachs at a 2.7 billion dollar valuation back in 2021.

1:05.0

It was something like that. That was our first round of capital that they took.

1:09.0

Chat is super powerful. Yes, it's boring, it's ugly, but it still works. Now the issue or the problem

1:16.4

with chat more so is you need people there 24-7 because you never know when your customers

1:20.5

have questions or potential customers have questions.

1:23.4

And the second thing is how accurate are the responses.

1:27.2

So you don't want to really automate things the old way using like, hey, let's do can responses

1:32.2

because those didn't work too well.

1:34.0

But now with AI and Open AI is a company that's just releasing a lot of this AI stuff that

1:40.3

you're seeing all over the web.

1:42.6

From content creation to their chat to Dolly,

1:46.3

you know, this is going to help you train the model

...

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