Matthew Grant: CEO, InsTech: Generative AI - what’s really going on (259)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

🗓️ 13 August 2023

⏱️ 10 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Last week on the podcast we found out what Chat GPT had to say about InsTech. This week Matthew previews our newsletter on generative AI, particularly who is using it and where are we on the hype cycle. For the curious, we have released a monthly newsletter dedicated to exploring the uses of generative AI across insurance. Topics covered include: The three different reactions from insurers to integrating generative AI Our new Generative AI in Practice newsletter. Sign up here. How InsTech is using automation to help our workflow In addition to hearing from Matthew, the conversation mentions recent developments from our member community including examples from Send, Inversion, Eigen Technologies, Future Processing, CyberCube, Marsh, CFC and many more. If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Outline the current state of generative AI in the insurance industry Identify some of the different potential reactions from insurers when it comes to integrating generative AI into their operations Summarise a range of practical applications of automation in insurance workflow If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 259 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Transcript

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0:00.0	Good morning, good evening.
0:10.0	Is anybody out there?
0:12.0	It is after all, holiday season and in some trades, like furniture manufacturers or in some European countries, people take the whole of August off.
0:20.0	Well, I don't think you can do that if you're working in insurance or working in technology,
0:24.3	but I know that a number of you are off and some of you are even taking us with you
0:29.1	as you pack the Instate podcast along with your flip-flops and sun cream to keep you company
0:33.9	on the beach or by the pool.
0:36.2	However, others of you seem to be able to get along
0:37.9	without us, so a short episode this week. Now, if you're a regular listener, you'll know that we
0:43.3	like you and most other people are keeping an eye on what is happening with generative AI or
0:48.4	chat GPT or Bard from Google. On last week's podcast, Rob and I were back with our partners chat, or as a friend from
0:55.9	Google Cloud, rather unkindly described as Statler and Waldorf, the two grumpy old men from the
1:01.0	Muppets. But I don't think it's a bad episode if I say so myself, and a highlight for me was a
1:05.3	description of why what we are doing at Instake is useful to insurers and technology companies alike. And chat GPT gave that to
1:11.6	Ruth Pollyblank from MasterCard when she asked that question. Scroll to the end of that episode,
1:15.4	if you just want to go straight to that, we'll look out for that quote appearing in the newsletter
1:18.8	soon. Now, we've got some cracking episodes lined up with updates and new stories from our members,
1:23.8	but with the August lull, we're going to save those until September. So for now, it's just me this week with a peak preview of our latest newsletter.
1:32.3	Henry Gales and Holliday as well, but before he left, he made sure to release our pilot edition
1:36.8	of our Generative AI newsletter. Now, we're going to have it fed up at Instac HQ
1:41.3	with reading all the nonsense about generative AI, Jack GPT and large language models and all the things that people think it can do
1:47.2	and are much more interested and what it can actually do.
	...

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