Marketing Made Simple #6: Customers Never Trust a Guide Without a Plan
The StoryBrand Podcast
StoryBrand.com
4.7 • 2K Ratings
🗓️ 28 July 2021
⏱️ 6 minutes
🧾️ Download transcript
Summary
You should always begin your customer's story by identifying what they want then define their problem to spark interest in how you can help them overcome that problem. Next, reveal yourself as their guide by expressing empathy and demonstrating authority. Now is the time to ask your customer for a commitment to buy your product however that won't happen unless you have a clear and simple plan for them to follow.
This week, J.J. and April unpack Plan section of the StoryBrand framework and show you how to:
-Build a great three step plan, no matter your business, giving your customer a clear path to buying from you
-Use specific language in your marketing to activate your customer to make a commitment to buy
-Clearly show your customer how buying your product will make their life better
--
Every week on Marketing Made Simple, marketing experts Dr. J.J. Peterson and April Sunshine Hawkins give you practical marketing tips rooted in the StoryBrand framework and show you how to invite customers into a beautiful story where they become the hero and you become their guide. And when you help your customers win, you win. Subscribe to weekly episodes, dropping every Wednesday in the Marketing Made Simple feed! Just search "Marketing Made Simple" on Apple Podcast, Spotify or wherever you enjoy podcasts.
Begin applying the StoryBrand Framework to your marketing by creating your own BrandScript for FREE at MyStoryBrand.com.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | If people feel like working with you is going to be hard or take time or energy, they won't, |
| 0:11.8 | they'll just stop. |
| 0:12.8 | So you need to show them that it's easy and just clear away that fog, people will not |
| 0:17.9 | step into a fog or a mystery. |
| 0:20.4 | You need to give the customers a plan to show them how to move forward in doing business |
| 0:25.8 | with you and shows that it's easy. |
| 0:30.8 | Welcome to the Marketing Made Simple Podcast where we believe that marketing should be |
| 0:44.3 | easy and it should work. |
| 0:46.1 | I am your host, Dr. J.J. Peterson and I am joined by my co-host, April Sunshine Hawkins. |
| 0:51.7 | Hi, J.J. |
| 0:52.7 | Hi, April. |
| 0:53.7 | You and Brent recently, just your husband, just went on vacation. |
| 0:57.7 | Yes, to North Carolina. |
| 0:58.7 | Yes, and I saw pictures, this views were gorgeous. |
| 1:02.9 | And you are somewhat of a planner when you go on vacation, right? |
| 1:07.2 | Yes. |
| 1:08.2 | I mean, is that true about you? |
| 1:09.2 | I love to have my most important things decided before I go on the trip, where am I going |
| 1:15.0 | to stay? |
| 1:16.0 | Yep. |
| 1:17.0 | Which one restaurant do I have to make sure I hit up? |
| 1:20.4 | Yes, yes. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from StoryBrand.com, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of StoryBrand.com and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

