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Closing Bell

Manifest Space: Hawaiian Airlines Strikes SpaceX Partnership (Part 2) with Starlink VP of Business Operations Chad Gibbs 2/8/24

Closing Bell

CNBC

News, Business

4.4139 Ratings

🗓️ 8 February 2024

⏱️ 12 minutes

🧾️ Download transcript

Summary

For the first time ever, Hawaiian Airlines is rolling out WiFi services to passengers. Partnering with SpaceX, the airline will equip its first Airbus A-321 with free Starlink Internet service for passengers to use. In a rare interview, Starlink VP of Business Operations Chad Gibbs joins Morgan Brennan to discuss the rollout of Hawaiian Airline’s offering, a milestone for Elon Musk’s space startup and the broader market opportunity for the fast-growing satellite service. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Transcript

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0:00.0

Hawaiian Airlines is officially rolling out Wi-Fi to passengers in a company first.

0:06.0

It's doing so with SpaceX.

0:08.0

It marks the first time a major U.S. commercial airline has has deployed the Starlink service and the

0:13.4

milestone is almost two years in the making. For Hawaiian Airlines CEO and

0:17.4

President Peter Ingram it's an opportunity to leapfrog the connectivity

0:20.9

options that until now have existed.

0:23.0

You know, it's another challenge that guests have faced when they want to use connectivity on airplanes is traditionally it has been priced very high.

0:33.2

Part of that is because of the cost of providing it,

0:35.7

but part of that candidly is because with those less capable systems,

0:40.7

people really don't want you using it all that much because if too many people

0:44.2

are logged on on using it it's not going to perform very well and SpaceX has

0:48.8

really cracked the code literally in terms of the technology to be able to deliver wide bandwidth

0:56.7

of very high quality connectivity to an airplane with a global reach. The first commercial flight of the first Starlink

1:05.5

equipped aircraft is happening today, but more jets will come online in the coming months.

1:10.7

For SpaceX, it's another opportunity to reach more customers,

1:14.8

including more enterprises, which is what Chad Gibbs SpaceX's VP of Starling

1:19.3

Business Operations is focused on. It really feels like an experience that should not be possible

1:25.2

when you get on a commercial airline flight and you're able to connect to the

1:28.7

internet and experience it in a way that's similar if not better than what you can experience in your own home.

1:34.7

With more than 5,200 satellites in low Earth orbit and millions of residential users, Starlink

1:40.4

service is rapidly expanding and businesses are striking deals as well

1:44.7

from telecom companies to cruise ship operators and machinery makers like Deer which

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