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Closing Bell

Manifest Space: Hawaiian Airlines Strikes SpaceX Partnership (Part 1) with Hawaiian Airlines CEO Peter Ingram 2/8/24

Closing Bell

CNBC

News, Business

4.4139 Ratings

🗓️ 8 February 2024

⏱️ 13 minutes

🧾️ Download transcript

Summary

For the first time ever, Hawaiian Airlines is rolling out WiFi services to passengers. Partnering with SpaceX, the airline will equip its first Airbus A-321 with free Starlink Internet service for passengers to use. On this episode, Hawaiian Airlines CEO Peter Ingram joins Morgan Brennan to discusses the rollout, the decision to partner with SpaceX in April 2022, and how Hawaiian’s pending acquisition of Alaska Airlines will affect the company’s broadband ambitions. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Transcript

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0:00.0

Hawaiian Airlines has officially begun rolling out Wi-Fi to passengers,

0:05.0

marking the first time it's ever offered the service.

0:08.0

Almost two years in the making, the company is working with SpaceX to do it.

0:12.0

It's not meant to replace the authentic Hawaiian

0:17.0

hospitality that really is our hallmark, but really to give people another reason

0:22.2

to come and fly Hawaiian Airlines.

0:24.1

We think it will ultimately lead to an increase in demand.

0:28.9

And that's going to accrue to our bottom line.

0:32.2

And we're excited about that.

0:34.1

But it really for us is about looking for ways

0:38.1

to enhance the experience for people who are traveling

0:41.2

and acknowledging that expectations have changed.

0:44.6

We all want to be connected all of the time and this is an opportunity to do that in a very high quality

0:51.3

way.

0:52.3

The first Airbus A321 is taking to the skies today

0:55.1

equipped with Starlink service that is free to passengers on board. Hawaiian

0:59.1

Airlines CEO and President Peter Ingram says over the coming months more of the fleet will

1:03.2

tout the offering. Chad Gibbs, SpaceX's VP of Starlink business operations,

1:08.2

adds that Hawaiian is the first major commercial US airline to adopt Starlink for in-flight connectivity.

1:14.4

Historically the amount of bandwidth available to the plane has been an incredibly

1:18.6

scarce resource so a little bit of the game is making it a bit painful so fewer people use it.

1:23.8

And so at least those people can have something.

...

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