meta_pixel
Tapesearch Logo
Log in
The Dave Chang Show

Majordomo Pre-opening Diaries, Vol. 5 | The Dave Chang Show (Ep. 9)

The Dave Chang Show

The Ringer

Food, Society & Culture, Arts

4.88.7K Ratings

🗓️ 21 June 2018

⏱️ 57 minutes

🧾️ Download transcript

Summary

In this final installment of the pre-opening diaries, chef and Momofuku founder Dave Chang sits down with HBO and The Ringer’s Bill Simmons to discuss the restaurant review process (8:15), dealing with poor reviews (28:05), and what to look forward to on the podcast (54:06). Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to the Day Chancho, part of the Ring of Podcast Network, presented by Major

0:20.0

Daniel Media. That song is Past the Hatchet by the Great Band Yo La Tango. And today we

0:25.8

will be doing the last fifth installment of the Major Domo pre-opening diaries. We do

0:34.4

it with Bill. We recorded this maybe a little over a couple months ago. With Stranges, we

0:39.4

started doing this in October of 2017 for the opening of the restaurant, which was January

0:46.0

2018. And we wanted to sort of have some documentation of the crazy cycle of excitement of opening

1:00.4

a restaurant to the total pain and suffering, opening to the joys of making it work and having

1:09.4

good reviews. And really, really hope that we're going to be able to get back into this, whether

1:15.0

it's a menu development, whether it's things that we're discovering about how to operate the

1:21.0

restaurant, new ideas. For instance, a new idea that I want to sort of institute is, there's

1:28.6

a lot of data that we're not using in restaurants. I know that some people are particularly

1:34.0

like larger corporations and casinos, data on the employees. But you guys are listening to this

1:43.6

on the ringer. So you're probably big sports fans. I'm a big sports fan. And I've been following

1:49.9

how data has changed sports from baseball to basketball to golf, just about everything. And how there

1:58.0

was some resistance to using it at first. But I think that whoever figures out how to use data in

2:05.6

restaurants is going to make a big, big, big splash. And what I love about baseball, obviously,

2:11.6

is the fact that they're stats, right? Like if you want to be the best baseball player in the

2:16.2

world, you know the metrics and you know the benchmarks that you're going to need to be as a pitcher

2:20.2

or a hitter, because it goes all the way back to like the late 19th century. And if you're a young

2:25.5

cook today, you're still going to go through some many, many similar patterns and bottlenecks and

2:33.6

and trajectories of being a great cook, even a great chef. And part of that is just the judgment

2:40.0

of how you cook, how you organize, how you make family meal, how you sharpen your knives,

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from The Ringer, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of The Ringer and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.