5 • 1.8K Ratings
🗓️ 24 June 2025
⏱️ 53 minutes
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0:00.0 | Welcome to another exciting episode of the Scouting for Growth podcast. Today, I'm thrilled to introduce you to a true trailblazer in the world of financial services and insurance. |
0:29.6 | O.B. Louise Smith or Luce Smith, for those of you who may know her very well. With a career-standing leadership roles across |
0:41.2 | digital transformation, data, product innovation and operations, Lou has been at the forefront of |
0:48.8 | driving change in some of the most iconic organizations in the industry. |
0:55.4 | Think about that. |
0:56.4 | From delivering the UK's first steps into digital distribution at Barclays |
1:02.0 | to leading the digital transformation of the Royal Bank of Scotland |
1:06.4 | during its turnaround to profitability, |
1:10.2 | Lur has consistently pushed the boundaries of what is possible. |
1:15.8 | She also made this story as the first ever chief digital officer at Lodes of London, where she |
1:22.7 | shaped the strategy to create the world's most advanced digital insurance marketplace. |
1:30.2 | Now, as the driving force behind Neuron, a cutting-edge platform by WTW, |
1:38.4 | Lou is on a mission to redefine the insurance landscape. |
1:43.7 | Passionate about innovation, collaboration, and making financial services more accessible |
1:49.4 | and inclusive, she is also a mentor to the next generation of entrepreneurs and a champion |
1:55.7 | for closing the skills gap in the technology sector, something I'm passionate about too. |
2:01.6 | So in today's episode we will dive in to Luz's incredible journey, explore the vision behind |
2:08.5 | neuron and discuss the key takeaways that insurance providers need to consider in our current |
2:16.1 | AI-driven world. |
2:18.2 | Whether you are a corporation, an insurer, a broker, an entrepreneur, or an investor, |
2:25.0 | this conversation is packed with insight you won't want to mess. |
2:28.8 | So without further ado, let's welcome Lou Smith to the Scouting for Growth podcast. |
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