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The Home Service Expert Podcast

Leveraging Outsourced Solutions To Grow Your Business Faster

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 5 November 2021

⏱️ 57 minutes

🧾️ Download transcript

Summary

Charlie Felker is the co-founder of Free2Grow, a company that provides back office support to service-based companies to allow owners and operators to focus on growing their business. An expert in home service management, leadership and entrepreneurship, he has also co-founded several other companies, such as RFP Testing and HBM Holdings.

In this episode, we talked about outsourcing, CRM, hiring...

Transcript

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0:00.0

So it's getting the entrepreneur, the owner operator, to take a step back and say, well, if you want to be the best in your particular, if you want to be the best painter in Toledo or general contractor or roofer, whatever it is, you've got to remove yourself from the business and focus on what it is that you can add the most value to that business. It may be sales, it may be quoting jobs, whatever it is.

0:24.6

They just can't do it all.

0:26.6

Maybe it's sustainable, maybe you have to do it for the first period of time.

0:29.6

I get it. We've kind of all been in those shoes.

0:32.6

But you've got to graduate from that.

0:34.6

And I think the really good entrepreneurs just delegate the

0:38.7

outsource stuff like we do for free to grow. And then they have a mission. They're just so

0:43.2

focused on what it is that's mission critical. And they just go nuts at that.

0:48.0

Welcome to the home service expert where each week Tommy chats with world class entrepreneurs

0:53.6

and experts in various fields,

0:55.7

like marketing, sales, hiring, and leadership to find out what's really behind their success

1:01.5

in business. Now, your host, The Home Service Millionaire, Tommy Mello.

1:09.6

Hey guys, welcome back to the home service expert.

1:12.9

I'm your host, Tommy Mello.

1:14.6

And today I have my good buddy, Charlie Felker.

1:17.7

He's an expert in entrepreneurship, home service management leadership.

1:22.4

He's based out of St. Louis.

1:24.5

His company is called Free to Grow.

1:26.2

He's the co-founder from 2019 to present. In the past,

1:30.4

he was the co-founder of RFP testing and then HBM Holdings Corporate Development Associate

1:37.8

before that. It's a company that provides back office support to service-based companies

1:42.9

allowing the owners and operators to focus on their customers

...

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