HubSpot is a success story partner.

Now, think about listening to this podcast right now.

You are probably multitasking.

You are probably catching maybe 70 to 80% of what I'm saying.

Now, flip that and imagine catching only 20%.

It's not a good use of your time.

That'd be insane, right?

But this is the reality for most businesses.

Most businesses only use 20% of their data. That's like reading a book with 80%

of the pages torn out. You are making decisions with a fraction of the picture. All the important

details that get buried in the call logs and the emails and the transcripts and the chat messages

and it's just floating around doing nothing for you unless you use HubSpot.

Their customer platform brings all that unstructured data together and turns it into insights

that actually help you grow your business because when you know more, you grow more.

And when you're running a business on 100% of your data instead of 20, the decisions get

a lot easier. Visit HubSpot.com to get the full picture

today. In this lesson's episode, I'm talking about confrontation, not fights or blowups,

just the small everyday moments where something bothers you and you say nothing. For example,

for six months, I watched someone on my team miss a standard that I'd set, and I'd never

say a word.

I'll walk you through what that cost me, what I learned from studying how Nick Sabin and

Pixar handled the same problem, and why staying quiet is never as neutral as it feels.

...