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Masters of Scale

Lessons of Rapid Response for 2026

Masters of Scale

WaitWhat

Business, Jeff Berman, Startups, Reid Hoffman, Management, Diversity & Inclusion, Mindset, Bob Safian, Entrepreneurship

4.64.4K Ratings

🗓️ 16 December 2025

⏱️ 31 minutes

🧾️ Download transcript

Summary

This year delivered whiplash: geopolitics, tariffs, and technology all shifting at once. And heading into 2026, the disruption isn’t easing up. In this special episode, host Bob Safian distills five hard-won lessons from Rapid Response this year on how to lead when the ground won’t stop moving. You’ll hear standout moments from Brian Chesky, Clara Shih, Marc Lore, José Andrés, and more, with practical takeaways for turning uncertainty into advantage.

Visit the Rapid Response website here: https://www.rapidresponseshow.com/

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Transcript

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0:00.0

AI agents can make your teams more productive, but if they aren't connected to other agents or your data or your existing workflows, they can only take you so far.

0:09.4

Any business can add AI agents, but IBM connects your agents across your company to change how you do business.

0:16.5

Let's create smarter business, IBM.

0:20.7

If you're focused on scaling your business, you know the complexity kills efficiency,

0:25.9

which is why FreshWorks is here to give you uncomplicated service software.

0:32.0

Freshworks builds intuitive tools that make work easier and deliver real ROI today,

0:40.7

not someday. Their AI doesn't replace your people. It unlocks their potential. If you want to increase your team's efficiency and

0:46.1

uncomplicate your business, try fresh service for IT and fresh desk for customer support.

0:52.8

Learn more at freshworks.com.

0:56.7

Does it ever feel like you're paying for 20 platforms

0:59.4

to do the job of what really should be just one?

1:02.8

That's not Software as a Service or SaaS.

1:05.8

It's sad.

1:07.2

Software as a disservice.

1:09.5

Replacing your stitched-together tech stack with one platform for all your

1:13.0

departments, well, that's Rippling. Rippling eliminates the bottlenecks and busy work of legacy

1:18.1

tools and point solutions by uniting your global HR, IT, and spend teams on just one platform.

1:25.9

And right now, you can get six months of Rippling free

1:29.2

when you sign up at rippling.com slash scale.

1:33.1

That's R-I-P-P-L-I-N-G dot com slash scale.

1:38.4

Don't get sad. Get Rippling.

1:41.1

Terms and conditions apply.

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