In this lesson's episode, explore why poor leadership rooted in control and fixing problems often fails to inspire lasting results.

Discover how shifting focus from numbers to people transforms performance and culture.

Understand why self-awareness and wake-up calls are critical for leaders to evolve and uncover strategies for managing up by aligning with shared goals and delivering feedback with tact.

Let's discuss what bad or poor leadership is before we talk about what's good leadership. So people may be trying to understand if the individual, like not everybody knows what the command

and control structure is.

So what is bad leadership?

How does it, how does it display in 2020?

Sure, I'll tell you a story that really brings us to life.

This is about a guy named Matt.

And Matt is a district manager and he works in a pretty traditional industry, works in the fast food

industry. He works for a fast food franchise. Now when I met Matt, Matt was one of 100 district

managers in the whole company. He happened to be ranked number one out of all 100. So I asked him

if he was always a top performer. He said, no way. When I started, I was like 84th on this list

and I was struggled for a while. So I asked him

what changed. And I think Matt's story is really indicative. So the way he described it is that when he

started, he described himself as a fixer. He thought his job, the district manager, and my job is to

fix what's wrong and make sure things were working right, which seems like an honest enough thing to do.

So every morning, they would get a printed out report with their key performance metrics.

They called it the hot list.

And so he'd scan the hot list.

And the first thing he'd do is look for what was in red, what wasn't measuring up.

Then he'd go, as he called it, into firefighting mode. He would hustle from one store to the other, and he'd basically go around and say, this is wrong, you need to fix this. You need this is wrong. You have to fix this. Go do this, do this. And he was struggling and he was doing this way for years. And he said, and I sucked. He said, I sucked it. Like, things were not getting better. I was working my tail off and things were not getting better.

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