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Take-Away with Sam Oches

L&L Hawaiian BBQ, Blaze Pizza CEOs share strategies for striking while the iron is hot

Take-Away with Sam Oches

Nation's Restaurant News

Business, Entrepreneurship

2.515 Ratings

🗓️ 16 May 2024

⏱️ 34 minutes

🧾️ Download transcript

Summary

In this episode of Take-Away with Sam Oches, Sam first talks with Elisia Flores, CEO of L&L Hawaiian BBQ, and then Beto Guajardo, CEO of Blaze Pizza, in person at the Restaurant Leadership Conference in Phoenix. These two CEOs get to the heart of what it takes to be the leader of a restaurant brand at a time when the challenges are many and the change is frequent, and they share their strategies for capitalizing on opportunities in the marketplace. 

In this conversation, you’ll find out why:

  • Global flavor profiles are on the rise 
  • Leaders of franchise businesses live to fulfil others’ American dreams
  • You need to find a balance between the bells and whistles and the things customers loved you for in the first place 
  • Expect fast-casual pizza to be a big player in the value wars
  • There is opportunity in leaning into your headwinds

Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com

Transcript

Click on a timestamp to play from that location

0:00.0

Hey there, welcome to Takeaway with Sam Ocas, a podcast from Nation's Restaurant News.

0:09.0

I am Sam Ocas editor-in-chief here at NRN, and this is the show where I give you an all-access

0:13.8

pass to the restaurant industry's most influential decision makers.

0:17.5

This week, I'm sharing two interviews that I recently conducted in person at the

0:21.5

restaurant leadership conference in Phoenix. First up is Alicia Flores, the CEO of L&L Hawaiian

0:28.1

Barbecue, who joined me to talk about why she decided to step into a leadership position

0:33.2

with the brand that her father co-founded and how she plans to capitalize on Americans' growing

0:38.6

interest in global flavor profiles. After that, I chat with Beto Guajardo, the CEO of Blaze Pizza,

0:45.7

who sat down to talk about his first year on the job and the opportunities that he sees

0:50.7

for brand evolution in the fast casual pizza category. Each of these interviews

0:55.0

gets to the heart of what it takes to be the leader of a restaurant brand at a time when the

0:59.7

challenges are many and the change is frequent. And these two leaders really demonstrate how

1:05.8

passion for your brand can be the core ingredient that helps you to conquer the hard times.

1:11.2

In these conversations, you will learn more about why leaders of franchise businesses live

1:16.2

to fulfill others' American dreams, why you need to find a balance between the bells and whistles

1:21.8

and the things that customers love you for in the first place, and why there is opportunity

1:26.6

in leaning into your headwinds.

1:29.0

Jumping now into my interviews, first with L&L Hawaiian Barbecue CEO, Elysia Flores, then with

1:35.7

Blaze Pizza CEO Beto Guajardo.

1:38.4

Also, don't forget to stick around after these interviews, as I will share my five

1:41.8

takeaways from these discussions, actionable insights

1:44.4

that you can take with you on the go.

...

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