JF3279: Dave Spooner - Strategies for Remote Property Management

The Best Ever CRE Show

Best Ever CRE

Realestatepodcast, Entrepreneurship, Business, Realestate, Investing, Realestateinvesting, Realestateinvestingpodcast

4.8 • 983 Ratings

🗓️ 27 August 2023

⏱️ 31 minutes

🔗️ Recording | iTunes | RSS

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Summary

Ever wondered how to effectively manage your rental properties while sipping margaritas on a tropical beach or serving overseas? Get ready to unlock the secrets of remote property management with Dave Spooner, co-founder of Innago. From handling vacation getaways to military deployments, Dave spills the beans on strategies to successfully self-manage your commercial real estate investments.

Key Takeaways:

Effective Remote Management Techniques:
- Dave emphasizes the importance of having boots on the ground when you're unable to physically manage your properties.
- He explains how Innago's platform facilitates remote property management by enabling users to give access to trusted individuals, coordinating maintenance, handling tenant inquiries, and more.
Prioritizing Tenant Experience and Communication:
- Dave highlights the common mistake of landlords neglecting tenant communication and its impact on tenant satisfaction.
- He offers insights into maintaining strong tenant relationships through transparent communication, setting expectations, and even thoughtful gestures like providing cleaning supplies or gift cards.
Tailoring Management to Specific Scenarios:
- With scenarios ranging from vacation trips to military deployments, Dave explains how Innago adapts to different property management needs.
- He discusses the importance of having a reliable representative on the ground and how Innago's multi-user access feature supports remote management by granting controlled access to designated individuals.

Dave Spooner | Real Estate Background

Co-founder of Innago
Portfolio:
- 8 units, two triplexes and a duplex in Cincinnati area
Based in Cincinnati, OH
Say hi to him at:

Best Ever Book: Every Landlord's Tax Deduction Guide by Stephen Fishman
Greatest Lesson: Learn to delegate, trust that others are even better than you are!

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Transcript

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1:05.0	Quick disclaimer, the views and opinions expressed in this podcast are provided for informational purposes only and should not be construed as an offer to buy or sell any securities or to make or consider any investment or course of action.
1:18.0	For more information go to best ever show.com.
1:22.0	I think that demonstrating to your tenants that you care,
1:25.0	communicating with your tenants, establishing how you want that relationship to be handled moving forward
1:31.0	can go such a long way and making the tenants happier and
1:34.5	making them better tenants. Welcome to the best ever show, the world's longest
1:38.6	running daily commercial real estate podcast. Our hosts interview commercial real estate experts every day to get you the best
1:45.8	advice ever with none of the fluffy stuff.
1:48.7	Best ever listeners. Welcome to the best real estate investing advice ever show. I'm Slocum Reed and today I'm here with Dave Spooner.
1:55.5	Dave is based in Cincinnati, Ohio like me and his company is Inago, which is a free rental management software for small to mid-sized independent landlords.
2:06.9	He also has a rental portfolio of eight units, two triplexes and a duplex here in the Cincinnati
	...

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