Jargon, The Best Sleeping Pill - Special Guest: Gene Slade with Lead Ninja System

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0 • 547 Ratings

🗓️ 25 October 2021

⏱️ 107 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In today’s show, we are putting Gene Slade in your passenger seat to discuss jargon, self-believe, and so much more. Gene Slade is the owner of multiple companies including Lead Ninja System and specializes in the group and individual training of HVAC technicians, plumbers, and electricians across the country. Soon eclipsing seven years in the training sphere, Gene is no stranger to the home service industry. He has been an employee and employer in the trades and cut his teeth riding shotgun with his dad in his adolescent years. Today, he brings not only the real-world experience, but the evidentially proven results of hundreds and thousands of success stories to make training straight to the bone impactful. Gene joins the show today to discuss how so called “tech speak” is really a detriment to client communication. Our efforts to impress often only work in the mirror when we should really be explaining the only thing a client cares about: why does this matter to me? Gene also dives into what’s possible in the trades bringing hope and expansion to the mind for all who listen.

Transcript

Click on a timestamp to play from that location

0:00.0	Well, we're taught technical stuff.
0:05.0	We are not taught how to communicate with customers.
0:09.0	We as technicians, we want our customers to trust us.
0:12.0	And so listeners out there, do you want your clients to trust you?
0:16.0	So how do you get them to trust you right now?
0:19.0	You're giving a bunch of information so that they think that you're smart about the trade
0:24.8	and that they will trust you when in fact your technical knowledge is putting them to sleep.
0:30.4	It's working against you, not for you.
0:37.1	Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.
0:48.9	More than a podcast, Waste No Day is a credo, a determination, a mindset.
0:54.5	It is a never-ending discipline. It is a never-ending discipline.
0:56.6	It is a refuse to lose pursuit.
0:59.1	It is a wake-up call every morning to waste no day.
1:03.1	Now here's your host, Brian Burton and Nate Minnick. Hey, welcome to another episode of the Waste No Day podcast.
1:18.2	Your host, Nate and Brian are hanging out with you today.
1:20.9	And we have a great guest joining us today.
1:24.0	Gene Slade back in the house.
1:25.8	And this time, he actually is in the house because he is
1:29.1	here, not over the phone, live and in person, man. And we are looking forward to talking to him
1:34.3	about jargon, tech talk and belief in yourself and whatever else comes up, man. It's going to be
1:40.4	a good convo, right, Brian? Yeah, the episode is supposed to be about jargon and, you know, speaking, speaking overly
1:47.7	technically and not speaking to our, to our clients in the home as if, or I should say,
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Brian Burton & Nate Minnich, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Brian Burton & Nate Minnich and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.