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The Business of Fashion Podcast

James Whitner on Culture, Community and Building Brands with Purpose

The Business of Fashion Podcast

The Business of Fashion

Fashion & Beauty, Business, Arts

4.6770 Ratings

🗓️ 28 February 2025

⏱️ 40 minutes

🧾️ Download transcript

Summary

James Whitner — founder of The Whitaker Group and the visionary behind retailers such as A Ma Maniére and Social Status — reveals how culture, purpose, and empathy drive his approach to business. Whitner witnessed firsthand how marginalised communities often face limited options, shaping his commitment to serving communities typically overlooked by the fashion industry.  


“I think what helped me understand life is difficult, it's just seeing a difficult life, right? Watching people struggle and seeing that there is privilege in pain,” says Whitner, about growing up in Pittsburgh, Pennsylvania. “When I look at what we’re creating now, it has purpose and is about standing up Black culture at the centre,” Whitner adds. “Everything is about real experiences and connections to people.”


This week on the BoF Podcast, founder and CEO Imran Amed sits down with Whitner to explore his journey, learn about the driving force behind The Whitaker Group’s community-centric retail experiences, and understand why authenticity and cultural connection are non-negotiables in today’s fashion landscape.


Key Insights: 


  • Intentionality and human connection are integral to James Whitner’s approach to retail spaces. Rather than focusing solely on product or profit, he strives to shape how people feel and engage with his brands. “We want to be really intentional about how we make humans feel, our connection to humanity, and how we can build a community,” he explains, emphasising that empathy and shared purpose can help to forge  vibrant, long-lasting communities.


  • Whitner also contends that building  authentic connections starts with recognising the integral role of culture and purpose. “We sit in brand experiences and purpose because you can't leave culture out. I think everything we do is centred in culture,” he says. 


  • A key to Whitner’s success is resisting the temptation to be “for everybody.” Instead, he focuses on aligning with partners who share his vision for serving specific audiences with integrity. “If you want to work with brands who want to be for everybody, that means you’re for nobody,” he explains.


  • Whitner champions an unwavering optimism that stays intact even amid shifting political headwinds. “We have to wake up and work and we have to be optimistic about the things that we can accomplish. If not, we've already lost because an administration change doesn't mean that my feelings around the work we're doing has changed and it doesn't mean that we can't be as impactful as we've always been.”


Additional Resources:




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Transcript

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0:00.0

Hi, this is Imran Ahmed, founder and CEO of the Business of Fashion.

0:08.2

Welcome to the Bof podcast. It's Friday, February 28th.

0:13.5

James Wittner is the founder of the Whitaker Group and the visionary behind retail

0:18.0

banners like Amamagnier and social status. Growing up in Pittsburgh, he witnessed firsthand

0:24.6

how marginalized communities often face limited options

0:28.6

and life-altering challenges,

0:30.6

experiences that shaped his commitment to serving those typically overlooked

0:35.6

by the mainstream fashion industry.

0:38.3

I think what would help me understand life is difficult, it's just seeing a difficult

0:43.7

like watching people struggle and seeing that there is privilege and pain.

0:50.3

When I look at what we're creating now, it just has purpose and standing up black culture at the center.

0:57.1

Everything is about real experiences and connections to people.

1:01.5

This week on the BOF podcast, I sit down with James to explore his personal and professional journey,

1:08.0

learn about the driving force behind the Whitaker Group's community-centric retail

1:12.3

experiences, and understand why authenticity and cultural connection are non-negotiables in today's

1:19.6

fashion landscape. Here's James Whitner on the BOF podcast. James, it's such a pleasure to have you on the BOF podcast.

1:30.2

We've been trying to schedule this one for a while.

1:33.2

You and I have not met in person, but I have been following from afar the business that

1:40.2

you've been building and really, really curious to learn about the backstory. I always want to

1:47.0

start with the individual and their personal story. And with you in particular, I really want to get to

1:55.5

the drive that you have. And where that came from, like, what were you like growing up? Can you share a little

2:02.6

bit about what it was like to grow up in Pittsburgh and what that taught you about community

...

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