Is Your Agency Performing Or Just Reporting Well?

Perpetual Traffic

Tier 11

Marketing, Business, Entrepreneurship

4.7 • 867 Ratings

🗓️ 6 March 2026

⏱️ 37 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Stop guessing. Get the blueprint to scale: https://www.tiereleven.com/audit

Are you getting the results you expect from your agency? Or is your marketing just vanity metrics? Too often, businesses spend thousands of dollars without understanding whether their marketing is truly driving revenue. In today’s episode, we get into why performance marketing should focus on what matters most: the impact on your bottom line.

We break down the issues we’re seeing in the agency space, including a shocking example of a business spending $30-40K a month without any measurable results, all because their agency failed to focus on tracking what actually moves the needle. But it’s not just about hiring agencies but also about how to hold your team accountable.

We’ll share some tips to help you recognize if your agency is really performing or just reporting numbers that look good on paper. You’ll gain a better understanding of what to look for in your agency relationships, what metrics to monitor, and how to make smarter marketing decisions.

In This Episode:

- Vanity metrics vs. real performance

- When should you hire an agency vs. in-house contractors?

- The financial cost of hiring a marketing agency

- Determining the type of agency your business needs

- Dealing with inaccurate agency reports

- Key metrics to measure marketing performance

- What should your agency’s dashboard show?

Mentioned in the Episode:

Stop guessing. Get the blueprint to scale: https://www.tiereleven.com/audit

Tier 11’s Data Suite: https://www.tiereleven.com/what-we-do/data-suite

Tier 11’s Marketing Performance Indicators (MPI) Checklist: https://www.tiereleven.com/marketing-performance-indicators

Creative Diversification Playbook: https://perpetualtraffic.com/wp-content/uploads/2025/10/Creative-Diversification-Playbook-Practitioner-Guidance.pdf

Listen to This Episode on Your Favorite Podcast Channel:

Follow and listen on Apple: https://podcasts.apple.com/us/podcast/perpetual-traffic/id1022441491

Follow and listen on Spotify:

https://open.spotify.com/show/59lhtIWHw1XXsRmT5HBAuK

Subscribe and watch on YouTube:

https://www.youtube.com/@perpetual_traffic?sub_confirmation=1

We Appreciate Your Support!

Visit our website: https://perpetualtraffic.com/

Connect with Ralph Burns:

LinkedIn - https://www.linkedin.com/in/ralphburns

Instagram - https://www.instagram.com/ralphhburns/

Hire Tier11 - https://www.tiereleven.com/apply-now

Connect with Lauren Petrullo:

Instagram - https://www.instagram.com/laurenepetrullo/

LinkedIn - https://www.linkedin.com/in/laurenpetrullo

Consult Mongoose Media - https://mongoosemedia.us/

Mentioned in this episode:

https://perpetualtraffic.com/advertise-with-us/

Transcript

Click on a timestamp to play from that location

0:00.0	Hey, before we get in today's show, my marketing manager finally convinced me to run a wild
0:04.6	experiment in this episode because he wanted to prove what the conversion engine can do for your
0:10.2	brand. So we are giving away three of our $10,000 deep dive audits for free.
0:26.2	In this audit, and this isn't one of those audits that you get from some AI-generated bot, this actually takes us two plus weeks, seven or eight of our team members, and it is
0:32.5	incredibly in-depth.
0:34.4	It will give you insights into your media buying, your creative, your actual business
0:38.8	metrics, and find it exactly where the gaps are and where your growth is stalled and what we
0:44.0	can do about it or what you can do about it when you get the audit.
0:48.2	Now here's the catch.
0:49.3	We only have three spots.
0:51.0	So head on over to tier 11.com forward slash audit right now. Fill out the form and let's see
0:56.7	how we can scale your business in the coming year. I don't understand. How can you spend 30,000
1:02.3	and not have phones ringing and even like at minimum subscribers of inquiries? None. No tracking
1:09.0	whatsoever. I mean, they were getting calls. They just couldn't have
1:11.6	no. They were getting bot traffic. We talk about this problem right here because performance really
1:17.3	should be measured on the thing that matters most, which is you're listening to perpetual traffic.
1:26.2	We all know this as marketers and business owners that growth is amazing.
1:30.6	Until something breaks or some catastrophic event, heaven forbid, should ever happen to your
1:37.2	business.
1:37.5	And I don't mean just your ad campaigns going sideways.
1:41.3	Maybe a client slips on a wet floor or a shipment suddenly goes missing or a
1:45.6	contractor gets hurt or an employee gets hurt. Suddenly the thing you've been building can take a huge
	...

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