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The Bottom Line

Is any company ever invulnerable?

The Bottom Line

BBC

Personal Journals, Business, Society & Culture

4.6615 Ratings

🗓️ 14 June 2018

⏱️ 28 minutes

🧾️ Download transcript

Summary

Facebook, Apple, Google, or Amazon. Dominant companies that today look unassailable. But similar claims were made about MySpace, Tesco, Microsoft, Kodak and Polaroid. However, these companies turned out to be more vulnerable than anyone thought. Evan Davis and guests discuss invulnerability, complacency and hubris in corporations.

Guests:

Sean Percival, entrepreneur and former Vice President for Online Marketing at MySpace Dr Kamal Munir, Reader in Strategy and Policy at the Judge Business School, University Of Cambridge Martin Franklin, Head of Global Marketing at Polaroid Originals.

Transcript

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0:00.0

They say nothing lasts forever, but is that true in business?

0:03.0

In this edition of the bottom line, we'll be looking at whether any companies are so powerful

0:07.6

they can truly be described as unassailable.

0:10.8

Hello, welcome to the programme, and this week we're asking if any company ever is unassailable,

0:18.1

invulnerable.

0:19.3

There's a ubiquitous fear around at the moment that Facebook, Apple, Amazon, Netflix and Google,

0:24.4

the so-called fangs, are running our lives and taking over the world, that no one can dislodge them.

0:31.3

It's an understandable fear, but similar things were said of Microsoft and before that, IBM, or indeed decades ago, Standard Oil.

0:39.1

Or in this country, Marx and Spencer and Tesco.

0:42.2

In the end, thanks to private competition or sometimes government regulation, most unassailable

0:48.0

companies turn out to be more assailable than anyone thought.

0:52.1

Well, I have with me a Guardian article from just 11 years ago on MySpace,

0:56.2

a social network platform bought by Rupert Murdoch in the 2000s.

1:00.3

The piece was entitled, Will MySpace ever lose its monopoly?

1:04.6

It claimed MySpace was a natural monopoly and, quote,

1:08.2

could eventually extend Murdoch's influence in ways that would make his

1:11.9

grip on satellite television seem parochial. Well, it seemed a perfectly plausible argument to

1:17.9

make at that time, but four years after that, MySpace had dwindled to almost nothing, and it was

1:22.9

sold for $35 million. Could that fate await Facebook now? Well, what we'll do today is we'll talk about

1:29.8

invulnerability, complacency and hubris within corporations, government regulation, creative

1:36.0

destruction that undermines even the most powerful businesses in the end. We'll discuss it all,

1:41.0

and I've three guests with me with some knowledge of this topic.

...

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