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Inside Uber

Slate News

Slate Podcasts

Politics, News, News Commentary

4.56K Ratings

🗓️ 4 September 2019

⏱️ 34 minutes

🧾️ Download transcript

Summary

New York Times technology reporter Mike Issac discusses his new book Super Pumped: The Battle For Uber, which traces Uber’s rapid rise and fall under co-founder Travis Kalanick.  He and host Aaron Mak talk about Uber’s fraught relationship with the media, how public perception of the company enabled one of its competitors to stave off extinction, the necessary paranoia required to investigate the company, and how Kalanick’s particular style of leadership helped transform transportation around the world – for better or worse. 

After the interview Shannon Palus joins the show for this week’s edition of “Don’t Close My Tabs.”  Podcast production by Justin D. Wright.


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Transcript

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0:00.0

Welcome to If Then, the show about how technology is changing our lives and our future. I'm Aaron Mack.

0:10.0

Hey everyone, welcome to If Then. We're coming to you from Slate and Future Tense, a partnership between Slate, Arizona State University, and New America.

0:20.0

We are recording this on the

0:21.5

afternoon of Tuesday, September 3rd. On today's show, we'll talk about the new book Super Pumped,

0:26.5

the battle for Uber, which just came out on Tuesday. Written by New York Times Technology

0:30.7

reporter Mike Isaac, the book traces Uber's rapid rise and fall. He hones in on co-founder

0:35.8

Travis Kalanick's winner-take-all approach that helped

0:38.3

Uber transform transportation, but it also embroiled the company in countless scandals. We'll talk to

0:43.6

Mike about what he found. After the interview, my colleague Shannon Paulus will join me for

0:47.7

Tone Close My Tabs, where we'll talk about the best things we saw on the web this week. That's all

0:51.9

coming up on if-thet.

1:03.4

Uber told investors last month that it lost $5.2 billion in the second quarter. This caps off what has been a punishing few years for Uber. It seems like the company has weathered

1:07.6

every kind of scandal you'd associate with Silicon Valley, privacy invasions, sexual harassment, toxic culture, intellectual property violations,

1:15.5

and fights with gig workers. In 2017, a brutal year for the company, co-founder Travis

1:20.9

Kalanick was finally forced out as CEO. The new book Super Pumped, The Battle for Uber,

1:25.9

chronicles these back-to-back scandals. It's an account of the company's founding, quick rise, and even quicker fall. And it's just a bonkers read. Some parts just seem like a straight-up satire of Silicon Valley. But at the same time, I walked away weirdly admiring Uber's hustle. With me now is the author of the book, Mike Isaac, who is a technology reporter for the

1:44.6

New York Times. Mike, this is a really, really good book. Thanks for joining us. Oh, thanks for

1:49.3

having me. Thank you for reading it. Yeah, it was a great read. I wanted to first get into the title

1:54.4

Super Pumpped, which is in one sense this kind of bro-y term that people in the book keep throwing

1:58.9

around. Why did you go with Super Pumped?

2:01.0

Yeah, I needed something to really capture the vibe inside of Uber, at least during the reign of

2:08.1

Travis Kalanick. And he came up with this list of 14 sort of maxims or rules in the name of, similar to

...

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