Influence Change for Good Today (Monday Moments ep. 379)

Live Inspired Podcast with John O'Leary

John O'Leary

Self-improvement, Bestsellingauthor, Education, Dailyinspiration, Society & Culture, Liveinspired, Johnoleary, Inspiration, Joebuck, Inspiredliving, Onfire, Relationships

4.9 • 672 Ratings

🗓️ 26 July 2021

⏱️ 6 minutes

🔗️ Recording | iTunes | RSS

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Summary

Just as ripples spread out when a single pebble is dropped into water, the actions of individuals can have far reaching effects that change the world. - Dalai Lama

You won’t believe the impact the sweet, simple gift these Starbucks baristas gave had on their customer.

This is beautiful reminder that you matter and your actions and words shape the lives of those around you. Don’t underestimate that doing little things well greatly elevates the lives of those around you.

***

This story was shared with me by my friend Howard Behar, retired president of Starbucks. He saw Starbucks grow from a couple dozen stores to more than 15,000 around the world. How did he do it? By reminding his team they were in the People business serving coffee. Click here to hear my conversation with Howard on ep. 378.

Transcript

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0:00.0	Well, hello, my friends, and welcome to the Live Inspired podcast Monday morning moments with John O'Leary.
0:16.5	I record these every Monday so that you and I can begin our week and our day in awe and on fire with a
0:22.9	burst of inspiration. And when I'm looking for inspiration, I'm always looking up at the quote
0:28.2	wall. And one of the quotes that hangs high on my wall is this one from the Dalai Lama. It says this.
0:33.8	Just as ripples spread out when a single pebble is dropped into water the actions of individuals can have
0:41.3	far-reaching effects that change the world so with that quote dancing in your mind and hopefully right now
0:50.1	in your heart i want you to think about the impact that you can have today and this week on the world, on the world. I know that sounds grandiose, but the next story is going to remind you that indeed it is possible. So my friends, here we go. Let's rock and roll into this week. A small drip coffee and a blueberry muffin. That was the order placed at a Starbucks day after day after day by a gentleman named Jim.
1:18.6	Jim did not seem like he had many friends or family.
1:22.6	He lived alone across the street from this Starbucks coffee shop in a retirement home.
1:26.6	And every afternoon,
1:28.9	at 2 p.m. Sharp, he would walk across from his apartment, walk directly into the store with a big
1:36.1	smile on his face, and he'd placed the same order, small drip coffee and a blueberry muffin.
1:42.7	There was a short interaction between Jim and the barista's working.
1:46.4	They would thank him for coming in, compliment something that he was wearing,
1:50.2	offer good-natured criticism of his love for the Philadelphia Eagles,
1:55.2	and then tell him that they'd look forward to seeing him return the following afternoon.
2:00.0	In other words, they would simply be kind
2:03.0	to a gentleman who frequently felt alone. These baristas would do one additional thing before
2:09.7	handing Jim his cup of coffee and his blueberry muffin. They would write a short note of encouragement
2:15.7	somewhere on it. It wasn't much.
2:18.6	Sometimes it was a favorite quote or a little affirmation,
2:22.6	acknowledgement that they were grateful that he came in,
	...

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