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Radical Candor: Communication at Work

Inclusion in Meetings: Kieran Snyder On In-Person vs. Remote Dynamics 6 | 35

Radical Candor: Communication at Work

Radical Candor

Business, Management, Careers

4.7729 Ratings

🗓️ 11 September 2024

⏱️ 54 minutes

🧾️ Download transcript

Summary

The surprising data on inclusivity in different meeting settings.

Kieran Snyder, founder of nerd processor and co-founder of Textio, joins the Radical Candor podcast to explore inclusivity in meetings, revealing data-driven insights from her research on in-person versus remote settings. Kieran discusses the dynamics of interruptions, idea credit-taking, and the impact of power and gender on participation. With over 1,100 hours of meeting data analyzed, she sheds light on the complexities of remote work, the significance of structured agendas, and the importance of leadership in fostering inclusive environments. The episode offers practical tips for leaders to enhance meeting engagement and navigate the evolving landscape of workplace communication.

Get all of the show notes at RadicalCandor.com/podcast.

Episode Links:
Connect:
Chapters:

(00:00:00) Introduction
Amy and Kim introduce Kieran Snyder, founder of Nerd Processor, to discuss inclusivity in meetings.

(00:02:36) The Abrasive Trap
The abrasiveness trap and how high-performing women are more often criticized.

(00:07:27) Power Dynamics in Meetings
How power dynamics influence interruptions in meetings.

(00:14:27) In-Person vs. Remote Meetings: Research
Kieran’s study comparing remote and in-person meetings to measure inclusivity.

(00:18:02) Meeting Participation Rates
The changes in participation rates as meeting size increases.

(00:20:27) Gender Differences in Meeting Participation 
The impact remote meetings have on women's participation rates.

(00:27:42) Idea Annexation vs. Spotlighting
The concept of idea annexation and the importance of idea spotlighting.

(00:32:22) Dynamics of “I Told You So” 
Usage of “I told you so” in meetings and the demographic variations.

(00:36:52) Practical Tips for Inclusive Meetings 
Tips on fostering inclusive meeting environments.

(00:43:14) Balancing Remote Work and Inclusivity
The trade-offs between diversity and ensuring inclusivity in meetings.

(00:47:53) Leadership in Meeting Inclusivity
The importance of leadership in setting inclusive meeting norms.

(00:51:10) How to Connect
Information on how to connect with Kieran Snyder.

(00:52:38) Conclusion

Transcript

Click on a timestamp to play from that location

0:00.0

Hello, everybody. Welcome to the Radical Canter podcast. I'm Kim Scott. I'm Amy Sandler, and today we are really excited to welcome Kieran Snyder to the podcast. Kieran is founder of Nerd Processor, a research and consulting firm with a pretty fabulous name, chief scientist emeritus and co-founder of Textio.

0:25.1

Kieran is a longtime software product leader,

0:28.8

accomplished data writer, leadership coach,

0:31.3

recovering academic with a PhD in linguistics.

0:35.1

I can't even say that.

0:36.0

A PhD in linguistics and cognitive science from the

0:39.3

University of Pennsylvania. And today we're going to be talking about with Kieran, an experiment that

0:45.2

you did to determine the age old or at least COVID-old question are in-person or remote meetings

0:53.2

more inclusive. So welcome, Kieran.

0:57.7

Thank you. I'm so excited. Kim, this is our first time chatting in a while. And this is,

1:02.8

I'm so excited to be talking about all the meetings stuff today. I'm happy to be here.

1:06.7

I'm always thrilled to chat with you. I became aware of you, Kieran, long before I met you, I was the coaching at Twitter.

1:18.6

And your article about the abrasive trap that women fall into and made the rounds.

1:27.3

It was the longest email thread at Twitter ever,

1:32.4

internal email thread. It really, it struck a nerve for me and for just about everyone else there.

1:40.2

And so admire what you do with Textio, what you created there, and love what's coming out of

1:48.9

nerd processor.

1:49.9

So great admirer of your work.

1:53.0

Thank you.

1:53.4

That means so much, Kim, coming from you because it is all mutual.

1:58.6

I was thinking about how we first met and I couldn't remember, but I remember when the two

2:06.4

of us were having a conversation last year with Aileen Lee, she took credit for having

...

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