In the eye of a crisis
The Bottom Line
BBC
4.6 • 615 Ratings
🗓️ 7 March 2024
⏱️ 42 minutes
🧾️ Download transcript
Summary
Evan Davis makes up crisis management scenarios to see how three CEOs handle a business emergency. To make it more realistic none of the guests know what the predicaments are before speaking to Evan.
Guests: Kathryn Jacob, CEO of Pearl and Dean Dame Inga Beale, former CEO of Lloyd's of London Justin King, former CEO of Sainsbury's
Production Team: Presenter: Evan Davis Editor: Matt Willis Producer: Simon Tulet & Paige Neal-Holder Sound: Sarah Hockley & Rod Farquhar
Transcript
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| 0:00.0 | BBC Sounds, Music, Radio, Podcasts. |
| 0:05.2 | This is the podcast version of the programme. |
| 0:07.6 | It has some extra goodies in it that we didn't have room for in the radio broadcast. |
| 0:11.9 | I do hope you enjoy it. |
| 0:14.0 | Hello again. |
| 0:14.9 | This is our last programme in the current run. |
| 0:17.6 | And maybe with a bit of that end-of-term feeling, |
| 0:19.8 | we thought we'd try something a little different on the bottom line today. It's a bit of that end-of-term feeling, we thought we'd try something |
| 0:20.9 | a little different on the bottom line today. It's a bit of an experiment. You can let us know |
| 0:25.6 | whether it works or not afterwards. Suffice to say, this is untried and unrehearsed. What we have |
| 0:31.2 | today is three business scenarios of things going wrong. And we have three top, top business guests who do not know what |
| 0:40.0 | the scenarios are. And we're going to let the guests hear the scenarios and tell us how they would |
| 0:45.8 | react in those situations. You could see it as a test of their crisis management skills. So let me |
| 0:51.6 | introduce the guests first. And first up is Justin King, |
| 0:54.9 | former chief executive of Sainsbury's, chairman now of Allwin, the new lottery provider, |
| 1:01.9 | National Lottery franchise holder, and also of Ovo Energy. Justin, Alwyn, have just taken over |
| 1:08.2 | the National Lottery. What's happening? Is it going well? Yes, on the 1st of February. And yes, it's going well. The limit of the aspirations, if you like, I suppose, to the point of this programme was for nothing to go wrong. And although a few things did, if you like, out of the sight of the public. It was seamless and we're very pleased with that. |
| 1:27.6 | But we've got a 10-year licence and lots of exciting plans going forward. |
| 1:31.4 | Yeah, it's a really big thing to imagine a new lottery provider |
| 1:34.9 | because the old one felt like part of the furniture. |
| 1:37.0 | Yes, 29 years. |
| 1:38.2 | Yeah. |
... |
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