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The Home Service Expert Podcast

Implementing Tech Solutions for Faster, Better Business Operations

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 25 June 2021

⏱️ 57 minutes

🧾️ Download transcript

Summary

Josh Fulton is the Founder and Managing Partner of eSquared Communication Consulting, a provider of high end business telecommunications services for construction, service, and other industries. He grew his company’s revenue from $7.2 million in 2014 to $20.6 million in 2017, a 185% increase in a span of three years.

In this episode, we talked about B2B, sales, marketing, leadership, business communications...

Transcript

Click on a timestamp to play from that location

0:00.0

But if you want to scale your business, you want to create consistency with your business,

0:04.8

you have to move a mobile first workforce.

0:08.3

And the only way you're going to be able to do that is have consistency inside a great

0:11.4

application and have great hardware and great connectivity.

0:15.3

And if you don't allow that, your technician is going to look at you in the competition and see that you're not staying up

0:23.2

with what's out in the marketplace and make it easier for them to make money. If I'm a technician

0:27.5

and I'm trying to sell transactions and you're using old technology and I'm using new, I'm choosing

0:34.8

the new so I can sell more products so I can make more money as a technician goes.

0:38.7

Welcome to the home service expert, where each week Tommy chats with world-class entrepreneurs

0:44.3

and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's

0:50.5

really behind their success in business. Now, your host, the Home Service Millionaire,

0:56.9

Tommy Mello. Welcome back to the Home Service expert. You guys know me, Tommy Mello here.

1:04.6

Got a really special guest today. I think you guys are going to dig this. You're going to get a lot of value.

1:09.9

This is something that we

1:10.9

struggled with, and it's something that every home service business needs to know about. Technology.

1:16.8

We have tablets and we have phones and we have issues with a lot of this. I've got Josh Fulton here.

1:25.1

He's an incredible guy. I've got to know him over last year. I've got very

1:29.7

lucky. I had this gal named Crystal who came to work for me from Cox Communications. It's a high

1:35.8

speed internet company, kind of like Time Warner, that's cable box, stuff like that. And she just

1:41.0

had all these connections. And she introduced me to them and it was just

1:44.9

God sense. So Josh is an expert in B2B, sales marketing, leadership, business communications.

1:51.4

He's based in my area right here, right across the street here in Tempe. He owns a company.

...

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