meta_pixel
Tapesearch Logo
Log in
Locked In with Ian Bick

I Worked Inside Rikers Island — It Was Hell | Matt Frey

Locked In with Ian Bick

Ian Bick

Society & Culture

4.8743 Ratings

🗓️ 3 February 2026

⏱️ 68 minutes

🧾️ Download transcript

Summary

Matt Frey spent seven years working as a therapist inside Rikers Island from 2011 to 2018, a job he never imagined taking growing up in the suburbs of New York. In this episode, Matt gives a rare inside look at day-to-day life at Rikers from the inmate perspective, breaking down what really happens in both General Population and Mental Observation housing. He shares firsthand experiences with extreme violence, inmate suicides, unprovoked attacks on staff, and the psychological toll of working inside one of America’s most notorious jail systems. Matt also explains how inmates sometimes manipulate mental health services for protection or legal advantage, what it’s like hearing confessions protected by confidentiality, and the surreal reality of assessing people just hours after seeing their alleged crimes on the news. Now running his own psychotherapy practice after leaving Rikers, Matt reflects on boundaries, trauma, and how working inside the jail changed him forever. _____________________________________________ #RikersIsland #PrisonStories #TrueCrimePodcast #JusticeSystem #PrisonLife #MentalHealthInPrison #LifeBehindBars #lockedin _____________________________________________ Thank you to AVA for sponsoring this episode: Take control of your credit today. Download the Ava app and when you join using my promo code LOCKEDIN, you’ll get 20% off your first year—monthly or annual, your choice. _____________________________________________ Connect with Matt Frey: Instagram: @freymentalfitness @outliftathletics @mcfrey27 Facebook: https://www.facebook.com/profile.php?id=61585253558683 _____________________________________________ Hosted, Executive Produced & Edited By Ian Bick: https://www.instagram.com/ian_bick/?hl=en https://ianbick.com/ _____________________________________________ Shop Locked In Merch: http://www.ianbick.com/shop _____________________________________________ Timestamps: 00:00 Life Inside Rikers Island (What No One Sees) 01:14 Meet Matt: A Therapist Inside Rikers Island 03:00 From Rikers Island to Private Practice 07:12 Matt’s Early Life & Why He Chose Mental Health 13:55 First Jobs in Mental Health & Prison Work 18:43 First Day Working at Rikers Island (Shock & Reality) 20:44 How Therapy Works Inside a Jail 23:10 Violence, Suicides & Mental Health at Rikers 27:29 Solitary Confinement & Its Psychological Damage 32:58 Daily Life at Rikers: Safety, Filth & Neglect 37:06 Confidentiality, Courts & Ethical Dilemmas in Jail 45:01 The Human Side of Rikers: Trauma & Inmate Stories 53:34 Why He Left Rikers Island 01:00:26 Lessons Learned About Justice, Mental Health & Reform Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Therapists have been attacked, like unprovoked, teeth knocked out, nose broken, jaws broken.

0:04.8

And that's just therapists. And we're the least likely people to get hurt there.

0:07.6

Like the officers get attacked, they get slashed, faces cut. I didn't know this was a thing before I started working there, that there's a culture of trying to disfigure other people. How do you feel about solitary? Inmates are constantly fearful for their lives in their housing areas and will use mental health to get sent to mental observation where it's a little safer. When you sit with those individuals like the murderers you were describing earlier, the people you see on TV, does it match the person that you see in the news? I think every day was a shock. There was an adrenaline rush to it also, like just working in that kind of environment. It's like you're on high alert.

0:42.2

Officers are very hypervigilant all the time. Actually think their lifespan after they retire is like five years.

0:47.0

In this episode, you're going to hear what life inside Rikers Island is really like from someone who worked there for seven years as a therapist. Matt Fry breaks down day-to-day life in general

0:52.6

population and mental observation housing,

0:56.1

the violence and suicides most people never see,

0:59.0

and the psychological games inmates play to survive,

1:02.0

along with how the job changed him long after he walked out.

1:09.0

Matt, welcome to Lockton.

1:10.3

Thanks so much for coming out here today. Thank you for having me. I appreciate it. Yeah, we just got it over a brutal snowstorm. Yeah, what did they get, 18 inches around here? Yeah, almost two feet. I haven't seen this much snow, and we were out of commission for the last, like, couple days. I didn't leave the house to like yesterday afternoon. Yeah, I wasn't

1:27.6

trying to be able to, uh, I was coming from Long Island to shovel out in time, but I broke a sweat

1:32.5

and ended up, uh, making it. My dad got one of those like electric shovels. I was using that

1:37.8

to help them shovel out their, uh, their house yesterday. I actually took, um, a leaf blower

1:43.5

and started my driveway with that when it was still

1:46.1

light and then it got too heavy. I see people with leaf blowers all the time and because sometimes

1:50.6

the snow is really soft so you could just blow it. Yeah, it was cleaning off the cars that way. It was

1:54.5

actually, it was actually pretty good. Yeah. So thank you for the merch if you want to tell everyone

1:58.1

about your company and what you got going on. Yeah, uhe Mental Fitness. We have a private practice inside Outlift Athletics. So we really focus on people who are really locked into their physical health. It's like the first like mental health private practice within a gym. and it's like an amazing 24,000 square

2:18.3

foot gym in east of talk it in long island it's one of the best gyms in long island and so people

2:24.8

will come you know based on their schedule get like a 45 minute session of therapy do their

2:33.5

workout so it's like killing two birds

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from Ian Bick, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Ian Bick and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.