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The Home Service Expert Podcast

HVAC Secrets to Grow from Zero to 30M in Less Than 5 Years

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 30 July 2021

⏱️ 69 minutes

🧾️ Download transcript

Summary

Ismael Valdez is the owner and COO of Nexgen Air, a company based out of Orange County, CA. Founded in 2015, Nexgen grew to become the #1 HVAC (heating, ventilation and air conditioning) company in Southern California in a span of barely 5 years. With more than 15 years of experience and a commitment to provide the best service to his customers, Ismael has helped solidify the exponential growth of Nexgen.

In this episode, we talked about recruitment, customer relationship management, profitability...

Transcript

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0:00.0

Google will only work efficiently if people know who you are.

0:04.0

Like when people search AC repair and on Tustin and Orange, whatever,

0:08.0

guess what? If NextGen and Bob Skidding in there and Paul's getting in there pops up,

0:13.0

they're probably going to go to Next Gen. Why? Because they've seen it at the Angel Stadium.

0:16.0

They heard it on TV, on radio. They seen it on TV, they seen our billboards everywhere. They're going to be like, oh, that's that company.

0:21.9

Boom, click it.

0:22.6

They call us right away, right?

0:24.5

So we use the billboard for the brand awareness to be able to convert all those

0:28.4

platforms into calls, into leads, into revenue.

0:31.3

So to me, it's working.

0:32.8

What I recommend it to people, I would tell people, hey, do your market research, find out what works for you.

0:38.9

Track it.

0:39.8

Don't just track the number of costs.

0:41.4

Track the conversion, track the average check it, track the revenue that's coming in, track the profit, right?

0:46.8

And go with it.

0:47.7

And make that educated decision.

0:49.2

So don't go based on what works for me.

0:51.2

Welcome to the home service expert, where each week, Tommy chats with world-class entrepreneurs

0:56.8

and experts in various fields, like marketing, sales, hiring, and leadership to find out

1:02.6

what's really behind their success in business.

1:05.9

Now, your host, the Home Service Millionaire, Tommy Mello.

1:13.0

Welcome back to the Home Service Millionaire, Tommy Mello. Welcome back to the Home Service expert.

...

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