4.8 • 1.5K Ratings
🗓️ 11 November 2021
⏱️ 33 minutes
🧾️ Download transcript
Seattle Writer Eric Scigliano, who has written for The New York Times,The Wall Street JournalandHarper’s, goes beyond the spin to expose the other side of Howard’s Starbucks Experience.
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0:31.0 | It's December 1987 in the Seattle office of the United Food and Commercial Workers Union or the UFCW. |
0:40.0 | Joe Peterson, the president of the local UFCW, sits at his desk anxiously waiting for his organizing director Dave Schmitz to return. |
0:49.0 | Dave is on the front lines of a heated contract dispute between Starbucks and its local Seattle employees. |
0:56.0 | The workers are fighting to keep their medical benefits and to have a say in any significant changes to company policy. |
1:02.0 | But Starbucks' new owner and CEO Howard Schultz has proven a formidable opponent. |
1:07.0 | To many union workers, it seems Howard is hell-bent on getting rid of the union altogether. |
1:13.0 | Joe is hoping Dave will finally have some good news to report. |
1:18.0 | But as Dave steps into the office, the look on his face makes it clear good news isn't coming. |
1:25.0 | Ah, geez, Dave. I was really hoping you'd come in here bright-eyed and cheery. So what's happened? |
1:31.0 | I don't get it, Joe. |
1:32.0 | All this guy talked about when he bought Starbucks was how much he cared about the people working for the company. |
1:37.0 | He's a showman. |
1:39.0 | He loves to talk about being a benefactor for workers, but I don't think his words align with his actions. |
1:45.0 | Where do things stand? |
1:46.0 | Starbucks wants to reduce medical benefits and eliminate the just cause requirement for terminating employees. |
1:52.0 | They want the ability to alter working conditions without consulting the union. They want to reduce hours. |
1:57.0 | Wait, wait, wait, wait. |
1:58.0 | Joe leans forward and cuts Dave off. |
2:00.0 | Reduce hours? |
... |
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