How vulnerable are we to global tech failures?
Newshour
BBC
4.2 • 1.1K Ratings
🗓️ 19 July 2024
⏱️ 47 minutes
🧾️ Download transcript
Summary
The head of cybersecurity firm, CrowdStrike, has apologised after a faulty software update caused disruption to transport, healthcare and businesses around the world. We ask how global tech infrastructure can make us vulnerable to massive failures.
Also in our programme: the International Court of Justice has said Israel's continued presence in the occupied Palestinian territories is illegal and should come to an end as rapidly as possible; and we hear from a pastor who spoke at the Republican National Convention in Milwaukee.
(Photo: mass IT outage hits companies and infrastructure around the world. Credit: Leung Man Hei / Shutterstock)
Transcript
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| 0:00.0 | Hello and welcome to Newsar from the BBC World Service |
| 0:07.0 | comedy live from our studios in Central London. |
| 0:10.5 | I'm Julian Marshall. Now it's hard to escape the irony of a firm dedicated to |
| 0:16.3 | protecting other companies and institutions from cyber attacks itself creating massive computer disruption around the world. |
| 0:25.8 | But that's what happened today. |
| 0:27.9 | The US cyber security firm, Crowd Strike, whose slogan is, Stop Reaches, Drive Business, issued a software update |
| 0:36.8 | to its thousands of global clients except it was faulty, and it caused Microsoft Windows to crash and display a blue screen |
| 0:46.4 | known informally as the blue screen of death and the consequence was an internet |
| 0:52.0 | outage that affected businesses and government services, |
| 0:56.3 | airports, banks, media outlets and hospitals were among those to suffer problems. |
| 1:02.0 | Thank you for conducting Crowdstek support. |
| 1:04.5 | Crowdstake is aware of reports of crashes. |
| 1:07.6 | Computer security company Crowdstrike has been linked to the outage that is affecting banks, airports, supermarkets and businesses |
| 1:15.4 | across Australia and the world. |
| 1:17.0 | Our flight's been cancelled. So now we're trying to find accommodation in Sydney, which is not |
| 1:22.3 | easy. Our daughters are trying to do that online and |
| 1:25.4 | then we'll have to try and get a flight home somewhere. |
| 1:29.7 | Well I'm in the heart of Tokyo I am in Shibuya and the Budget Airline Jet Star Japan has been experiencing |
| 1:36.8 | disruptions it's had to cancel dozens of its domestic flights families here |
| 1:41.6 | are also getting ready for the summer holidays. |
| 1:43.4 | Was it about 3 o'clock when suddenly all of our computer screens flashed blue, the dreaded |
| 1:50.0 | so-called screen of death, and the media really does depend, particularly television. |
... |
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