How to Tackle Overtalking

The Look & Sound of Leadership

Essential Communications - Tom Henschel

Education, Executive Presence, Management, Careers, Executive Coaching, Self-improvement, Business

4.8 • 1.2K Ratings

🗓️ 7 November 2024

⏱️ 22 minutes

🔗️ Recording | iTunes | RSS

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Summary

A chief officer had known for years he was an over talker. His CEO, desperate for improvement, gave him a coach. This episode highlights their first coaching conversation. Two mindsets from this episode:When you speak, have a destination in mind. Ask yourself: “What is my point exactly?” and “Why is this something they need to know?”Pay attention to your listeners. Respond to their interests.Ask yourself: “Does what I’m talking about right now help us get to the destination?” If not...

Transcript

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0:00.0	Welcome back to the look and sound of leadership.
0:06.7	An ongoing series of executive coaching tips designed to help you be perceived in the workplace
0:11.8	the way you want to be perceived.
0:14.2	I'm Tom Henshiel, your executive coach, and today we're talking about how to tackle
0:18.9	over talking.
0:22.6	Michael was in his 12th year as chief technology officer at a global food distribution company.
0:31.2	His relationship with David, the CEO, went back even further.
0:35.6	Michael and David were fixtures and friends. Michael and I met with David
0:41.5	to hear his goals for Michael's coaching. David was direct. You've got to stop talking so much, Michael.
0:48.5	That's the whole reason for the coaching. I love you, but you're driving people crazy. Senior staff,
0:53.4	the board, your team. Me too.
0:56.7	David turned to me saying, you've got to fix him. Even though I never think of coaching as fixing,
1:03.2	I understood David's message. When Michael's 360-degree feedback report came back,
1:09.5	the overwhelming area for development was the same.
1:12.4	He talked too much. One comment read simply, make him stop. At our first coaching conversation,
1:20.2	I asked, is this feedback new to you? He laughed. Are you kidding? I think my mom was telling me
1:26.7	to shut the hell up back when I was a kid.
1:28.5	No, this is not new to me.
1:30.7	I asked, well, how have you changed over the years?
1:32.9	Are you talking less now than other times in your life or more?
1:36.7	He thought about that for an instant, then said,
1:38.9	I think maybe I didn't talk so much when I was new here.
	...

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