Hey, it's Rachel Cope, your modern mentor. I'm the founder of Lead Above Noise, a firm

specializing in activating workplaces, helping leaders create the conditions that unleash

bigger results while engaging our teams. You know, one of the biggest secrets of activation

is that the devil is in the details, and often it's in the tiniest ones. Like,

I'll bring leaders into a program and out of the gate, they're ready to examine the big stuff.

Like, do we need to rethink how we're structured or how we pay or what wellness benefits

we're offering? And I always tell them, maybe, but not yet.

Because so often what holds back our teams

is way more foundational and frankly simple than that.

Often the best thing we can do to activate our workplace

is to find an organizational problem that's been around forever

that slows us down or creates

friction in our day, and just solve it. I don't mean the things that happened by accident once in a

blue moon. I mean the stuff that just stays broken, always in forever bringing frustration to all

those in its wake. Today, let's talk about how you can do just that.

Whether sales keeps making promises that your client delivery team can't meet,

or the receiving department puts away inventory that's impossible to find,

or the medical supply cards at the nursing station are never organized in a reliable way,

let's talk about how to solve it once and for all,

whether you're a leader or just a concerned and maybe a little frustrated citizen of the workplace.

Okay, start by confirming that your problem is actually a problem. Fun fact about me. I am a totally

different person when we're running on standard versus

...