How To Respond To A Grievance - Part 2

Manager Tools

Mike Auzenne

Careers, Feedback, Leadership, Business, How-to, Development, Strategy, Management, Skills, Coaching, Advice

4.6 • 1.3K Ratings

🗓️ 9 September 2024

⏱️ 27 minutes

🔗️ Recording | iTunes | RSS

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Summary

What happens when one of your directs, or even not a direct, files a grievance against you? How should you respond? What are the rules? What can you do, and what should you do, and how should you do it? It's a rare event for a Manager Tools manager, so the Christmas Rule applies. But we'll tell you here exactly what to do and how to respond.

Transcript

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0:00.0	Welcome to Manage a Tools.
0:02.0	Today's Cast, How to Respond to Agrievance.
0:06.0	Part 2, of 4.
0:08.0	The questions this cast answers are,
0:10.0	what is Agrievance?
0:12.0	What are the typical steps in a grievance process?
0:14.7	And what should I do to defend myself
0:16.5	from a grievance against me?
0:18.3	If you want answers to these questions and more,
0:20.1	keep listening. Are you an executive or mid-level manager hoping to be an executive?
0:27.0	And you feel you're lacking the skill set to get you to the next level or make a significant impact,
0:33.0	well, Mark Horsman, our co-founder and creator
0:36.5	of all of our guidance, can provide executive coaching
0:40.0	to support your growth.
0:41.8	And in our typical fashion, if Mark thinks your challenges are answered in a
0:46.1	podcast, he will tell you that up front. He's not going to make a long-term commitment unless your goals warrant it. If you're interested in more information,
0:56.7	contact Maggie by emailing her at customer service at manager dash tools.com. to learn more about our program and our pricing.
1:07.2	So what do you do first? If you find out one of your directs or someone else is going to file a grievance against you before
1:14.7	your formally notified it. Good, that's a good thing, but notify your boss immediately.
1:20.4	I've heard a rumor that so and so is going to file a grievance against me.
1:25.0	If you know the details, share them with your boss.
1:29.1	Don't be afraid to ask your boss to reach out to her network, to find out what the rumors or
	...

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