How To Really Impress Your Guests and Increase Repeat Bookings
The Boostly Podcast
Mark Simpson
5.0 • 302 Ratings
🗓️ 18 September 2023
⏱️ 27 minutes
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| 0:00.0 | So one thing which I absolutely love at the moment is the amount of tech and the new and |
| 0:04.6 | exciting things which is happening in hospitality and obviously, Bruce Lee, what we want to do is |
| 0:10.1 | promote more direct bookings and ways that you as a host can stand out and make sure guests |
| 0:15.4 | always remember their experience when they come and stay with you. And our guest today |
| 0:19.8 | helps with exactly that. They really help both with the experience, but also so you can |
| 0:25.6 | really impress them and get more direct bookings for the future. So this is the Bruce Lee |
| 0:30.5 | podcast. If this is your first time here, the Bruce Lee podcast helps host with the tools, |
| 0:35.1 | the tactics, the trainings and most importantly, the confidence to go out there and get more direct |
| 0:39.1 | bookings. Today, we're joined by very special guest. We've got the CEO and founder of Enzo Connect. |
| 0:46.1 | As Francois, I'm going to be terrible pronouncing this. Francois Guerrero, is that right? |
| 0:52.4 | You got it. Superb. Okay. So he's here to tell us all about the latest things happening |
| 0:57.9 | with Enzo Connect. And if you haven't heard of this before, do stick around. You're going to have |
| 1:02.7 | a great time finding out about this product and how you can get involved and put this into your |
| 1:07.4 | hospitality business. So welcome along Francois. Thank you for joining us today. |
| 1:11.5 | Thank you so much for having me and I love talking about everything book direct and so on. So |
| 1:16.1 | I know you guys are the OGs in this space. So I appreciate you having the on the podcast today. |
| 1:21.9 | Thank you. Thank you very much. So just before we went live, we were talking about where you are |
| 1:26.1 | in the world. But before we dive into the product, which I know everyone's going to be excited to |
| 1:30.5 | find out about, give me a little bit about your history of, first of all, where you are in the world, |
| 1:36.1 | your history and how Enzo Connect came to be. 100%. So I'm currently based in Toronto in Canada, |
| 1:43.8 | originally from France, but raised in England and in the US a bit. So travel to a fair bit with |
| 1:50.6 | family, which was always an amazing thing. And I did my studies, you know, some people might |
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