Hello and welcome to another exciting episode of Negotiate Anything.

I'm Kwame Christian.

I'm a business lawyer by trade, but my passion lies in teaching you the keys of persuasion

and conflict resolution.

My goal is to empower you to engage in these conversations confidently and effectively

by not only sharing what works, but by

also uncovering why these techniques work through revealing the psychological principles that

lie behind persuasion. As always, this podcast is brought to you by the American Negotiation

Institute, and the Institute has some very exciting news for you. On February 27th, in Columbus, Ohio,

we will be having our very first negotiation and conflict management seminar that is open to the

public. It's an all-day training that will give you the confidence you need to overcome the fear

and anxiety that come with difficult conversations, and it will also

give you a powerful set of strategic and tactical negotiation tools that will help you to maximize

the outcomes of your business negotiations and help you to deal with difficult people.

And we'll get to hang out after the session, which will be so much fun.

There are only 20 seats available and space is running out because the Ohio State

University's procurement team has already bought 10 of those seats.

So if this is something you're interested in, make sure you don't miss out.

Check out the link in the description to learn more.

And if you have a job

that pays for professional development training, they might cover the cost for you. So hopefully I

will see you in February. Our guest today is Susan Bork. As the principle of Bork works,

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