We don't talk about this, by the way. But if you look at the very senior people who rise faster in

organizations as senior executives, they have this skill. And I noticed this as I got further and

further my career. I didn't realize how important this was. And then I realized that anyone who can go into a room and

speak about almost anything intelligently without any preparation has a huge advantage in our

industry. Deb Lou is maybe most known for incubating, launching, and scaling Facebook Marketplace,

which is now used by over 1 billion people around the world every month.

But before Facebook, where she spent almost 12 years,

she was at PayPal, where she led much of the product integration

with eBay after they required by eBay,

and then she went on to lead much of the

PayPal product team. Currently she's the CEO of ancestry, she's also on the board

of Intuit. In our chat, we cover what made PayPal so special and what she learned from the people, the culture, and the way they build product that's informed her approach today.

We also talk about how despite being introvert she was able to excel in numerous leadership roles, what attributes she's found to be most common to PMs that do super well, and also what skills she believes PM should focus on above all else.

We also chat about Facebook Marketplace, her upcoming book take back your power, and a whole lot of stories from the course of her incredible career.

As you'll see, I so enjoyed my chat with Deb, and I'm really excited for you to hear this episode.

Hey Ashley, head of marketing and flat file,

how many B2B SAS companies would you estimate need to import

CSV files from their customers?

At least 40%.

And how many of them screw that up and what happens when they do?

Well, based on our data, about a third of people will consider switching to another company after just one bad experience during

onboarding.

...