Hello, my friends, and welcome to another exciting episode of Negotiate Anything.

Negotiate Anything is produced by the American Negotiation Institute, and with over 3 million downloads and listeners in over 180 countries, listeners just like you have made this the number one negotiation podcast in the world.

I'm Kwame Christian and I'm the director of the American Negotiation Institute.

We're growing and I want to introduce you to our new team members and new trainers.

This will help to give you new diverse perspectives on negotiation and conflict resolution.

That's why I'm excited to let you know that Shane Martin, our head of sales and partnerships,

is going to serve as co-host of the show from time to time.

We are passionate about providing you with the best content that will help to make your

difficult conversations easier, both at work and at home.

Lastly, before we get into the episode, I want to remind you that our team conducts

negotiation and conflict resolution trainings in the United States and abroad. Our trainings will

give you the practical skills you need to resolve conflict, negotiate, lead, and persuade

with confidence. Click the link in the description below to learn how we can help to make your difficult

conversations easier. And now, let's get to the show. Cheyenne, thanks for joining us today.

Hello, thank you so much for having me. It's great to be here. Absolutely. It's our pleasure

to have you. So how about you get us started by telling us a little bit about yourself and what you

do?

Sure.

I am a writer and strategist and I'm currently leading marketing for the Center for Operational

Excellence.

We are housed within the Ohio State University, Fisher College of Business.

So we are a center, it's really a

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