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Founder's Journal

How to Make Reference Checks Less Terrible

Founder's Journal

Morning Brew

Entrepreneurship, Careers, Business

4.81.1K Ratings

🗓️ 16 December 2020

⏱️ 9 minutes

🧾️ Download transcript

Summary

Today I propose how companies can actually make reference checks useful. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

What is up everyone? This is Alex Lieberman, co-founder and CEO of Morning Brew, and welcome back to Founders Journal. My daily audio diary made public for the world where every day I will give you the listener a backstage pass into

0:15.6

building Morning Brew to help you think better in order to build better. And today

0:19.9

we are talking about how to make reference checks. Yes, reference checks.

0:25.1

Actually useful. I think historically they suck and I want to make them suck less for all of us.

0:31.0

Let's hop into it. So in life and in the world of business, there are a lot of things we do just because they've always been done in a certain way. We don't question it and it just seems like the thing, the type of thing you should do.

0:45.6

It's almost like why Morning Brew was originally created because people just felt like they should read the Wall Street

0:50.6

Journal, they've been told to read the Wall Street Journal, there isn't an alternative, and so they just do it.

0:55.2

And in business, nothing feels more applicable to this category of just doing things for the sake of doing things

1:01.5

than reference checks. You have someone late in an interview

1:05.2

process for a role. They're one of your top two candidates and you want to

1:10.2

talk to past coworkers or bosses or direct reports of theirs to feel settled in the decision you're making.

1:16.0

And I want to first say something. This sounds like a boring topic, but if you think about in business,

1:22.0

what a business is, it is all about hiring the right people to make the right decisions, to create the right product so your customers have the right experience.

1:31.0

And reference checks are something that you will have to think about and use in business for the next 20 to 40 years.

1:38.0

And so I implore you to spend some time thinking about this.

1:41.0

And I'll try to make it as painless as possible.

1:43.7

So the issue is I found that these conversations are historically useless and are flawed

1:50.6

from the get-go.

1:51.8

This is how it typically goes. Someone makes it to reference

1:54.8

checks meaning they're one of your last three candidates in an interview process.

1:58.3

You ask those candidates for references they give you three to four references and then you

2:04.4

set up 20 to 30 minute calls with those references and a hundred percent of the

...

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