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What a year we've had.

What a year we've had.

COVID-19, economic collapse, raging wildfires in the American West and Australia, not to mention

the ongoing social justice crisis.

In the madness that has been 2020, it's not just that our businesses have had to adapt to changing

conditions, is that we don't even know right now which conditions are changing or which might be changing tomorrow.

So how do you even lead effectively when every single day is so uncertain.

Welcome to the TED Business Podcast. I'm your host, Maduba Achenola.

Today's talk is from the TED video series The Way New Work. In this talk, Amy Edmondson is going to explain how leading through absolute

upheaval is very different from leading through everyday change.

Amy is a professor of leadership and management at Harvard Business School

and she came up with the concept of psychological safety at work.

Her most recent book is called the Fearless Organization,

creating psychological safety in the workplace

for learning, innovation, and growth. I really want you to pay attention to how Amy explains how leaders can gain trust and loyalty

when life has been upended.

But leaders don't always do that. So after the talk, I'll explain how you can help create that trust, even if your boss doesn't.

Support for this podcast comes from BCG. What you're about to hear is a work of imagination, but not fantasy.

So starts every episode of BCG's new podcast Climate Vision 2050, which pulls us into a future where we've radically

reduced carbon emissions and saved ourselves from climate catastrophe. From the

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