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TED Business

How to understand and disrupt racial bias | Jennifer L. Eberhardt

TED Business

TED

Business, Modupe Akinola, Ted Business Podcast, Business Leadership Podcast, Ted Talks Business, Ted Modupe, Ted Talks

41.2K Ratings

🗓️ 30 November 2020

⏱️ 24 minutes

🧾️ Download transcript

Summary

Our brains create categories to make sense of the world, recognize patterns and make quick decisions. But this ability to categorize also exacts a heavy toll when it comes to unconscious bias. In this powerful talk, psychologist Jennifer L. Eberhardt explores how our biases unfairly target Black people at all levels of society — from schools and social media to policing and criminal justice — and discusses how creating points of friction can help us actively interrupt and address this troubling problem. After the talk, host Modupe Akinola gives us tools and tactics to counteract bias when it comes to giving feedback at work.

Transcript

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0:00.0

Ted Audio Collective. is in IT and handing them your computer.

0:13.0

Hearing footsteps behind you as you walk down the street,

0:16.0

noticing a black person and immediately putting your cell phone away

0:20.0

lest you get robbed.

0:21.0

Giving the plush quant-heavy assignment to your Asian

0:24.2

employee because they must be good at math. These are all examples that my

0:28.8

students shared with me. Snap judgments they made or fell victim to.

0:34.0

The uncomfortable truth is that we all hold stereotypes

0:38.0

that can lead to biased or discriminatory behavior

0:41.0

in both life and work. In fact, my research on bias has brought me face to face

0:46.0

with some of my own biases. So how do we stop ourselves from making snap

0:51.8

judgments and assumptions when they're so automatic

0:55.7

that we might not even see them.

0:58.0

Welcome to the TED Business Podcast. I'm your host to Madupa Akenola,

1:06.0

Associate Professor of Management at Columbia Business School,

1:09.6

and Director of the San Francisco,

1:11.6

and Company Center for Leadership and Ethics.

1:15.0

In her talk at TED 2020, Jennifer Eberhart explains why we make these gross generalizations

1:21.7

and discusses the benefits and costs because these types of

1:25.1

biases can be harmful personally and for our businesses. Jennifer Eberhart is a

1:30.8

social psychology professor at Stanford University.

1:34.2

She researches the consequences of the psychological association between race and crime.

...

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