Hey everyone and welcome to our throwback episode.

In our throwback episodes, we are reintroducing you to some of our most popular episodes.

This is great for new listeners who want to learn more about the work we've done in the past.

And it's a great refresher if you've been a listener for a long time.

Enjoy.

Chris, thanks for joining us today.

Oh, happy to be here. Thanks for having me on the show.

Oh, man. It's my pleasure. Yeah. So how about we get started by telling the audience a little

bit about yourself and what you do? So I am a specialty coffee professional generally,

but specifically I'm a consultant for specialty coffee shops and I host a

podcast called Keys to the Shop, which focuses on retail coffee operations, just helping them

sort of optimize their operations through introducing them to different ideas from professionals,

both in and outside the specialty coffee industry. And I've been doing specialty coffee now for

20 years, you know, starting as a barista and then working my way into management, training,

obviously consulting, competitions, you name it. So it's been a really wild ride for the last

two decades of being immersed in specialty coffee retail. And yeah, there's

pretty much no end in sight. So I enjoy what I do and enjoy helping people. That's fantastic.

And for you listeners out there, make sure you check out the show keys to the shop. So you

might say to yourself, well, I'm not in the coffee industry. It doesn't matter because there is a lot

of great business tips and advice that's shared on the show industry. It doesn't matter because there is a lot of great

business tips and advice that's shared on the show. So I don't want you to miss out on that. So if you

get a chance, make sure to check it out. I appreciate that, Kwame. Hey, my pleasure, man. Perfect. So how

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