Summary
What's the best way to recruit people who have the right skills for the job, but are also the right cultural fit for your business? And how do you do that without discrimination? Evan Davis and guests discuss the many different hiring options available, from the standard CV and interview to social media snooping, and the importance of getting it right.
GUESTS
Michael Barrington Hibbert, CEO, Barrington Hibbert Associates Sir John Timpson, chairman, Timpson Group Claire Hamilton, head of UK talent acquisition, Capgemini Wouter Durville, CEO, TestGorilla
PRODUCTION TEAM
Producer: Simon Tulett Editor: China Collins Sound: Graham Puddifoot Production Co-ordinators: Sophie Hill and Siobhan Reed
Transcript
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| 0:00.0 | BBC Sounds, Music, Radio, Podcasts. |
| 0:05.2 | Hello, welcome to the podcast. |
| 0:08.2 | Now, today we wanted to think about recruitment. |
| 0:11.5 | We are always inclined, are we not, to be judging other people. |
| 0:16.0 | And it's very easy to misjudge other people as well. |
| 0:18.2 | But in business, of course, this absolutely matters every day when companies are making choices about who to employ or to promote. Companies have to |
| 0:27.5 | get this right because the difference in performance between a business that puts the right |
| 0:31.8 | people in the right roles and one that doesn't can be absolutely huge. I personally think this is massively underappreciated because |
| 0:39.5 | in this whole conversation we have about productivity and how to improve it, how to get the most |
| 0:44.8 | out of each employee for each hour worked, we never hear recruitment get a mention. And yet, |
| 0:51.8 | putting people in jobs that they can naturally do well, it's surely among |
| 0:56.0 | the most important things a company can do to improve productivity. So how should they go about |
| 1:01.7 | selecting the right folks for the job? It's an area that is changing. Technology plays a part. |
| 1:07.6 | The requirement for diversity is also extremely important. So let us discuss it with three |
| 1:12.3 | guests. And first up is Sir John Timpson, chairman of the Timpson group, which is perhaps best |
| 1:18.5 | known for high street shops that do everything from re-soling your shoes to replacing the screen |
| 1:23.8 | on your mobile phone. When it comes to recruitment, you're a very special company |
| 1:27.8 | because you are particularly famous for recruiting ex-offenders. Yeah, we are. When that happened |
| 1:35.2 | completely by chance, simply because my son James, who is our current chief executive, |
| 1:40.3 | went to a prison, Thorn Cross, near Warrington, because there was a business occasion there |
| 1:45.8 | and a tour around the prison. And Matt, the inmate who showed James Round, impressed James so much. |
| 1:52.4 | He said, here's my card, when you get out, get in touch, I'll give you a job. And that's how we started |
... |
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