5 • 867 Ratings
🗓️ 8 November 2024
⏱️ 21 minutes
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Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.
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0:00.0 | What's up guys? Welcome back to build. And today I want to talk about how to deliver peer feedback. |
0:14.0 | You might be thinking, well, Layla, why do I need to learn how to develop or how to give |
0:19.4 | peer feedback if I am the leader? And the reason is, is because if you don't know how to develop or how to give peer feedback if I am the leader. And the reason is, |
0:22.4 | is because if you don't know how to teach people how to get peer feedback or deliver criticism |
0:27.4 | to each other, then it's going to be very tough to grow your team. Because if you're the only |
0:32.3 | source of feedback that people have, then they're going to be attached to you and dependent on you |
0:36.6 | for their growth. And so the reason |
0:38.5 | this is to top of mind is because it was actually really interesting. And this always seems to happen. |
0:42.7 | This is really where most of my podcasts come from. I had multiple teammates come to me in the last |
0:47.0 | few weeks and give me feedback about people who report to me from people who report to them. |
0:53.5 | In every instance, immediately I'm like, oh shit, |
0:56.3 | okay, I'm going to have to give this feedback. And then I go, no, no, no, what the fuck? It makes no |
0:59.8 | sense that I develop this habit of being the monkey in the middle, delivering feedback to people |
1:05.8 | when I didn't even see what happened. I wasn't there and I don't even have the context. |
1:10.0 | This happened in my last company, Jim launch, and I don't even have the context. This happened in my last |
1:10.9 | company, Jim launch, and I remember when I realized that nobody on my team knew how to give |
1:15.8 | each other feedback. I remember, like, actually having the feeling like I was in middle school |
1:20.1 | again, and it was like kids telling the teacher, and then the teacher having to pull the kid |
1:24.7 | aside. And here's the thing. If people work for you, |
1:28.3 | most likely, they're grown fucking adults. They are grown fucking adults. If you can learn how |
1:33.7 | to give people feedback, so can they. And so what I realized when I felt like I was the middle |
1:39.1 | school teacher, you know, regulating people fighting on the playground is that the more that you do |
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