How to Deliver a 7-Star Experience for Clients | Ep. #1606

Marketing School - Digital Marketing and Online Marketing Tips

Eric Siu and Neil Patel

Marketing, Careers, Business

4.6 • 1.4K Ratings

🗓️ 31 December 2020

⏱️ 6 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

How to Deliver a 7-Star Experience for Clients In episode #1606, we talk about delivering a 7-star experience for your clients. Neil shares stories both of how his expectations have been exceeded and how he has exceeded clients’ expectations. We also hear about the power of going above and beyond and why this is the best marketing out there. Be sure to tune in today! TIME-STAMPED SHOW NOTES: [00:25] Today’s topic: How to Deliver a 7-Star Experience for Clients. [00:41] Neil’s most recent experience of incredible customer service. [01:52] A 7-star experience: Neil’s story of the Mandarin Oriental in Las Vegas. [02:30] What separates a 7-star experience from a 5-star one. [02:55] Outline what each starred experience looks like and exceed expectations. [03:00] How Neil went above and beyond for a client. [04:33] The link between a 7-star experience and marketing. [05:00] There is no one way to stand out; find what works for you. [05:14] That’s it for today! [05:14] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information or call us on 310-349-3785! Links Mentioned in Today’s Episode: Four Seasons Hotels Airbnb Mandarin Oriental Las Vegas Leave Some Feedback: What should we talk about next? Please let us know in the comments below Did you enjoy this episode? If so, please leave a short review. Connect with Us: Neilpatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

Transcript

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0:00.0	Welcome to Marketing School, the only podcast that provides daily top-level marketing tips and strategies from entrepreneurs that practice what they preach and live what they teach.
0:11.5	Let's start leveling up your marketing knowledge with
0:14.0	your instructors Neil Patel and Eric Sue.
0:19.2	All right guys before we start we got a special message from our sponsor.
0:24.0	If you want to rank higher on Google,
0:25.9	you got to look at your page speed time.
0:28.5	The faster your website loads,
0:30.0	the better off you are.
0:31.3	With Google's core vital update,
0:33.0	that makes it super, super important
0:34.8	to optimize your site for low time.
0:37.5	And one easy way to do it is use the host
0:39.9	that Eric and I use, Dream Host.
0:42.0	So just go to Dream Host or Google it.
0:44.8	Find it, check it out, and it's a great way
0:47.0	to improve your low time.
0:50.4	Welcome to another episode of Marketing School. I'm Eric Sue. And I'm Neil Patel.
0:56.0	And today we're going to talk about how to deliver a seven-star experience for clients.
1:00.1	But first, Neil, I think we should talk about what a five star experience looks like.
1:03.3	So can you give us a story?
1:05.0	When's the last time you experienced something five star?
1:07.0	Probably pre-COVID?
	...

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