How To Deal With Difficult People in Negotiation With John Dieffenbach

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 1 March 2023

⏱️ 43 minutes

🔗️ Recording | iTunes | RSS

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Summary

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, John Dieffenbach, The Sherlock of Negotiations, A 30+ year veteran at Ernst and Young (EY), shares his best kept secrets on how to negotiate like a pro. You'll learn: Experience is your best weapon. Challenges with internal and external people. Awareness of the science of emotion. Elements to look for. We discuss: Changes over the last decade. Science of Psychology. ZOPA- Zone Of Possible Agreements. Your reputation starts the negotiation even before you enter the room. Be careful what you put on social media, people can research you. How to level the playing field with a difficult opponent. Find the key drivers of negotiation. How to influence your opponent. Follow John Dieffenbach on LinkedIn https://www.linkedin.com/in/john-dieffenbach-00a2861/ Running The Room website https://runningtheroom.com/ Psychology, Society and the Development of the Adversarial Posture https://kb.osu.edu/bitstream/handle/1811/79838/OSJDR_V7N2_261.pdf?sequence=1 Kwame Christian With John Dieffencbach.

Transcript

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0:00.0	Hello, my friends, and welcome to another exciting episode of Negotiate Anything.
0:07.1	This show is produced by the American Negotiation Institute, and with over 5 million downloads
0:12.0	and listeners in over 180 countries, listeners just like you have made this the number one
0:17.4	negotiation podcast in the world.
0:20.3	Hi, my name is Kwame Christian and I am the founder
0:23.0	and CEO of the American Negotiation Institute. Here at A&I, we believe that the best things
0:28.4	in life are on the other side of difficult conversations and we are passionate about providing
0:33.1	you with the best content that will help you to make your difficult conversations easier,
0:38.1	both at work and at home.
0:40.5	Lastly, I want to remind you that we offer consulting and conduct trainings, both virtually
0:44.7	and in person, all around the world.
0:47.4	Our focus is in three main areas.
0:49.5	First, negotiation and conflict resolution.
0:51.8	Second, leadership.
0:53.1	And lastly, diversity, equity, and inclusion.
0:55.7	Check the link in the description below to learn more about how we could work with you and your team.
1:00.1	And now, without further ado, let's jump into the interview.
1:08.6	John, thanks for joining us today.
1:11.0	Thank you for having me, Kwame.
1:13.1	Hey, it's my pleasure.
1:14.7	So how would you get started by telling us a little bit about yourself and what you do?
1:18.6	Oh, sure.
	...

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