Hey, my friend, welcome to the art of online business podcast.

My name is Rick Mulready and I'm an online business coach.

I'm an ads expert and most importantly, I'm a dad.

And this show is where we help established online course creators and coaches create more profit, more impact, with less

hustle. All right. Let's get into it. All right. What is that my friend? Siked about this

episode because this is a topic that comes up all the time and this is

something that I have done a terrible job with over the years and I'll be completely

honest with you this is something that I have really worked on over the past couple of

years and so in the not so distant past. And once you get this down, this completely changes your

business. And we're talking today about creating KPI or setting KPI for your team. And I'm going to do this through the lens of kind of a harder role, if you will, in your

business to create KPIs for.

And so we'll do it in the form of a VA, right, or an executive assistant or a VA.

And I understand they're two different they can be two

different roles but first of all let's set the that's set the foundation here of KPI equals

key performance indicator is basically what is a metric that you can track to know whether you are being successful in a given

task or for a given task and each person on your team this is going to sound terrible but

they're people right but each person has a number.

They're not a number. They have a number. Okay. And when people have clarity around the progress

that they're making or not making towards a given result they are more driven they're

more bought into what they're doing they like having that scorecard right and i've talked about

scorecards here in the podcast previously and i'm going to do another full episode coming up here in

the show in the in the very not

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