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The Speaker Lab Podcast

How to Communicate in an Online World with Nick Morgan

The Speaker Lab Podcast

The Speaker Lab

Authors, Public Speakers, Public Speaking, How To, Marketing, Smallbusiness, Coaching, Education, Entrepreneurship, Speaking, Business, Side Gig

4.8575 Ratings

🗓️ 7 January 2020

⏱️ 39 minutes

🧾️ Download transcript

Summary

How to communicate in an online world is very different from in-person communication, and today's guest is an expert at both!

Dr. Nick Morgan is returning to The Speaker Lab to talk about his latest book, Can You Hear Me?. The book is about how to connect with people in a virtual world including how to ensure you are getting the correct message across to your clients. We also talk about the power of emojis!

This is a wide-ranging conversation I think you will really enjoy so join us for episode 271 of The Speaker Lab with Nick Morgan.

THE FINER DETAILS OF THIS SHOW:  

  • What can you do offstage to ensure more referrals?
  • How does negativity bias impact our virtual communication?
  • Does using emojis give you a greater chance at having a successful email exchange?
  • How should you use emojis?
  • What is the hierarchy of communication in the online world?
  • What are things to keep in mind when talking on the phone?
  • How many years does it take to learn to have a normal conversation?
  • What does consistency tell others about our trustworthiness?
  • And so much more!


EPISODE RESOURCES

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Transcript

Click on a timestamp to play from that location

0:00.0

Hey, Fran, Graham Baldwin here.

0:01.4

Hey, what if I told you that there was a single marketing asset that you could use to book tens of thousands of dollars in paid speaking gigs before you even have a website?

0:10.2

Well, that tool exists.

0:11.4

And Dan Irvin, one of the speakers on our team, used it to book over $36,000 in speaking gigs without a fancy website or any social media presence.

0:19.6

Even better, we're going to teach you exactly how

0:22.1

to create that tool for your speaking business in under an hour. For a limited time, we're going to

0:26.9

be offering a free live training on how to build and use this marketing asset to start booking

0:31.9

paid gigs in just a few weeks. If you want to hear more, go to thespeakalab.com slash marketing.

0:38.5

That's what you got to do is go to the speakelab.com slash marketing and we'll see you there.

0:48.7

Hey, what's up for Andrew? Grant Baldwin here. Welcome back to the speaker lab podcast. Welcome to

0:52.5

2020. Can you believe it? We are here. We are at a new year. We're in a new decade. Ready or not off to the race as we go. Now, I want you to think about this for a second. All right. A year ago, it was 2019. And maybe you were thinking about, I think I'd like to be a speaker. I'm interested in booking more gigs. And you reached the end of 2019. Did you accomplish your goal? Did you get to where you wanted to go? Is your business where you want it to be at this point? And so I want you to think about it. If we were to fast forward at this point at the beginning of 2020 at the end of this year, where do you want your speaking business to be? What changes? What actions do you need to take? What things do you need to do in order to make sure that you arrive there. Because just thinking about it, just thinking, yes, I want to be there. Yes, I want something to magically change or happen. Doesn't do anything. Clicking your heels together, wishing and hoping is not a strategy. So I want you to ultimately take action. Now, one of the resources and tools that we have put together is a brand new book

1:45.3

to help you accomplish your goals in the speaking world in 2020. The book is called The Successful

1:50.3

Speaker, Five Steps for Booking Gakes, Getting Paid, and Building Your Platform. The book is going to be out

1:55.7

February the 18th, but you can definitely pre-order it now. In fact, if you pre-order it,

2:00.0

now we will send you a number of bonuses, including the audiobook. So you can get a couple different formats just by ordering the book. So again, all you got to do is go over to the speakerlap.com slash book, the speakerlap.com slash book, pre-order the book there, and then we continue all kinds of bonuses. But again, the book will be out February 18th, so we are extremely excited about the book. It is all things, everything that you need to know about finding and booking gigs, whether you want to speak full-time or just a couple of times. The book is for you. Again, the successful speaker, go pick it up today. Okay, so today we're going to be talking with Nick Morgan. Nick we had on the show a couple years ago back in episode 153. Nick has been in the speaking industry for a long time. It's just a wealth of knowledge and a great guy. So we talk about his new book, Can You Hear Me, How to Connect with People in a Virtual World. We talk about whenever you are, you know how you're speaking

2:50.8

with someone in person and you have the facial expressions, you have the gestures, you have their

2:56.0

nonverbal communication. You lose a lot of that whenever you're interacting with clients via email,

3:02.0

via your website, via phone, even via video. As we talk about how you need to be thinking that through in communication with potential

3:09.0

clients to make sure that you are getting the correct message across to the clients that

3:13.8

you want them to receive.

3:15.3

One of my favorite parts of this conversation is the power of emojis.

3:19.6

We spend a few minutes talking about emojis, and he shares a stat that I think you're

...

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