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The Boostly Podcast

How to build your direct bookings within your local community

The Boostly Podcast

Mark Simpson

Marketing, Business

5.0302 Ratings

🗓️ 29 July 2022

⏱️ 60 minutes

🧾️ Download transcript

Summary

Welcome to Boostly Podcast Episode 472. In this podcast I'm going to be showing you a webinar that I did alongside Hospitable a few weeks ago. We take a look behind the paywall and discuss direct bookings as well as answering questions from the hospitable community. Want to gain trust from your customers? Check out www.boostly.co.uk/trust 00:00 - Introduction 01:26 - Introduction from Angela at Hospitable 04:19 - Marks background with Hospitable 12:15 - What has the biggest pain point been for Hospitable pivoting to direct bookings? 16:32 - Providing your guest with a fantastic experience 23:08 - Building a guest database 33:34 - The most effective method to increase retention rate for customers 38:47 - Guest screening 47:39 - How to attract more corporate guests 55:19 - Running a business doesn’t have to be hard work   • https://Boostly.co.uk • https://Boostly.co.uk/5steps • https://instagram.com/boostlyuk • https://Boostly.co.uk/guidebook • https://Boostly.co.uk/website • https://Boostly.co.uk/podcast

Transcript

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0:00.0

Welcome back to the Bootsley podcast, the number one podcast in the world of

0:03.0

hospitality and the only one that gives you actual tactics, tools, training and

0:07.2

advice on how to go and get more direct bookings. My name is Mark Simpson. I'm so

0:11.9

excited for you to delve in today's episode where we are going to be having a

0:16.4

very special interview with Hospital. So a couple of weeks ago, I did a zoom

0:22.2

webinar for them and their community and they kindly shared it with me so I

0:26.8

can share it with you, taking it behind the paywall so to speak. This is about

0:32.1

one hour long in this video, podcast, whatever you listen into, audible video,

0:37.2

however you're doing this. We're going to talk about direct bookings. There's

0:40.8

so many things that we cover. Some of the things that you may have heard me

0:43.3

say before, but it's always good to get it from a different perspective because

0:46.3

there's very much an open Q&A on this. It's a really good episode. I got tons

0:50.6

from it. It was amazing being part of the Hospital crew and team for the

0:55.0

evening. I hope you enjoy it. Whatever you do, however you're tuning in,

0:58.2

please do leave your comments and your feedback. But most importantly,

1:00.7

your questions below and let me know if you're using Hospital and what your

1:05.6

feedback is. So they used to be smart, being beat now, Hospital, great crew

1:08.9

behind them. And I'm really excited to see how our partnership with them is

1:12.6

going to grow over the years and to see what we can do on the website side of

1:16.0

things. Until then, let me just quickly hand over to the team Hospital and enjoy.

1:25.9

Thank you all for joining us for our inaugural Hospital Masterclass,

1:29.9

led by Mark Heimark of Hussley. My name is Angela Hospital

...

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