Dear Dan, how do you build a business that scales?

I believe most businesses, they stay small because they don't have the structure of an organization.

And in the beginning, I didn't know that I needed the structure either.

So I made the same mistake.

But business, what it boils down to, you actually have maybe a core three or four functions.

Depends on the industry in and also depends on what type of business

that you run. So the first function that most businesses have is operation. So under operation,

you will have your productions. You would have your supply chain, right? Operations and chances

are when you grow a little bit bigger, your CEO, your chief operating officer

from your executive team will be managing those, right? The operation of day to day of the business.

Then you have what I call your finance, right? Under finance, you will have your legal,

you will have your accounting, you will have your HR, right, human resource.

So chances are when you get bigger, you will have your CFO, your chief financial officer

that's in charge of that from your executive team. And then later on, you have your sales and

marketing, right? Sales and marketing. Some companies, they separate the two, some they combine that

together, but very much so. This is in charge of revenue generation, right? You might have your

VP of marketing, your VP of sales, right? Sometimes customer support, sometimes falls under sales

and marketing, sometimes it falls under operation. It's up to you. Mine falls under operation, right?

It sells marketing for us is such a big part of what we do.

If you are in IT, if you're in pharmaceutical,

then you might also have another function,

what I call research and development, right?

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