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Manager Tools

How To Avoid Reverse Delegation

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.61.4K Ratings

🗓️ 19 March 2012

⏱️ 25 minutes

🧾️ Download transcript

Summary

This guidance describes how to avoid having your directs give you work that you’ve already assigned to them.

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Manager Tools. Today's topic, How to Avoid Reverse Delegation. Here we go. We gotta start this guidance with a first a caveat. When's the last time we ever had a

0:27.8

caveat to our recommendations? Well that's the whole point it's a first we've never

0:31.8

done it before. To start immediately

0:35.2

with a caveat is a little unlike us. A little unlike us, but we're going to do it anyways.

0:39.8

We know there are times, folks, when you're going to want to do a favor for a direct. We know it's

0:44.8

natural and normal for you to make a call on their behalf or sketch out verbally

0:48.7

how you do structure a deck or intercede with a difficult client, right? We understand all that. No problem here.

0:56.0

Right. But what we're talking about here is avoiding the natural tendency to quote-unquote take back some of what you just assigned them.

1:05.9

When we just delegated something and they want some help, it's not effective to offer to do

1:11.6

part of their work. We know you're a nice guy, we know you're a nice lady, but this is not the time to be nice. There are other ways to be nice. We don't recommend you do it this way.

1:22.0

Yeah, and I think what most of us do is... other ways to be nice. We don't recommend you do it this way.

1:22.8

Yeah, and I think what most of us do is, well, I know I have, let's me put it that way.

1:27.5

I know I have felt the sense from the direct that they're being overburdened or they're being asked to do too much.

1:34.6

Not necessarily that it's too much amount of work.

1:37.9

It's just something that'll be too hard for them and they feel risk.

1:41.2

They feel uncomfortable.

1:42.8

And we feel, if you'll pardon the expression,

1:45.2

at fault for being the one that does that to them.

1:48.0

And if we care about it, or even if you don't care

1:51.0

about your directs terribly much,

1:52.8

you feel responsible, they feel at risk,

1:56.4

and you were doing everything just yesterday.

...

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